Prescott, AZ- based company is currently in need of a remote AR Billing Representative!

About the Role:

The A/R Billing Representative will support the Accounts Receivable team by managing collections activities, maintaining accurate ledger records, and ensuring clear communication with both internal departments and external clients. This role plays a key part in keeping account balances accurate, resolving outstanding invoices, and supporting overall cash flow efficiency.

This position requires strong attention to detail, professionalism in communication, and the ability to work efficiently within a structured billing and collections environment.

Key Responsibilities

• Manage collections efforts by following up on outstanding invoices and ensuring timely payments
• Communicate professionally with internal teams and external clients regarding billing inquiries and account statuses
• Review and reconcile customer ledger accounts to ensure accuracy and resolve discrepancies
• Maintain accurate records of billing, payments, and account activity within internal systems
• Respond to inbound and outbound calls (50–75% of shift) related to collections and account resolution
• Collaborate with the AR/Billing Manager to escalate unresolved accounts or complex issues
• Support account maintenance tasks including updates, corrections, and documentation
• Ensure compliance with company billing procedures and collection policies

Qualifications & Skills
Important Skills:

• Strong Excel skills, including data entry, sorting, filtering, and basic reporting
• Excellent verbal and written communication skills
• Experience in accounts receivable, billing, or collections environments
• Strong attention to detail and accuracy in financial recordkeeping
• Ability to manage multiple accounts and prioritize follow-ups effectively
• Comfortable working in a high-volume, phone-heavy environment

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Professional and confident communicator
• Proactive in following up on outstanding tasks and accounts
• Reliable and consistent in meeting deadlines
• Calm and solution-focused when handling difficult or escalated conversations
• Team-oriented with a willingness to support shared goals

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 4:00 PM Mountain Timezone

10:00 PM to 6:00 AM Manila