Plano, TX- based company is currently in need of remote Accounts Payable!

About the Role:

The Accounts Payable role within the Payment Team is responsible for supporting payment processing accuracy, reviewing workflows for payment status, and ensuring unresolved financial items are properly investigated and resolved. This position plays a key role in maintaining financial integrity by communicating with banking partners and addressing issues related to outstanding or uncleared checks.

This is a detail-focused, independent role requiring strong organization, initiative, and the ability to manage multiple tasks efficiently in a fast-paced environment. Success in this position depends on being proactive, self-sufficient, and resourceful when working through payment-related inquiries and discrepancies.

Key Responsibilities

• Review payment workflows to verify and track payment status
• Communicate with banking institutions via online portals to manage positive pay processes
• Research, investigate, and resolve uncleared or outstanding checks
• Monitor payment issues and ensure timely follow-up and resolution
• Maintain accurate records of payment activity and adjustments
• Prioritize and manage multiple tasks while meeting deadlines
• Collaborate with internal teams to resolve payment discrepancies
• Stay on task with minimal supervision and escalate issues when necessary (50–75% of shift may involve direct communication via phone or banking portals depending on workflow)

Qualifications & Skills

Important Skills:

• Strong attention to detail and accuracy in financial data review
• Ability to multitask and manage competing priorities
• Problem-solving skills with a focus on resolution and follow-through
• Clear written and verbal communication skills
• Comfort working independently with minimal supervision
• Basic understanding of payment processing and banking workflows (preferred)
• Strong organizational and time management abilities

Ideal Personality & Mindset:

• Self-sufficient and proactive in completing tasks without constant direction
• Resourceful and able to find solutions independently
• Highly dependable and consistent in meeting deadlines
• Detail-oriented with a strong sense of accountability
• Calm and focused when handling repetitive or investigative tasks
• Collaborative when needed, but confident working autonomously

Tools & Technologies

• Not specified

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

9:00 AM to 5:30 PM Central Timezone

10:00 PM to 6:30 AM Manila