About the Role

The Social Media Manager/Marketing Assistant will support the Marketing Team by helping manage online communities, moderate content, maintain social media activity, and assist with light graphic design needs. This role is ideal for someone who can follow an established content schedule, stay highly organized, and communicate reliably with the team.

This position plays an important role in keeping social platforms active, professional, and aligned with the brand’s voice. The right candidate will be detail-oriented, responsive, dependable, and comfortable balancing community engagement, content coordination, and basic marketing support tasks.

Key Responsibilities

• Manage and monitor assigned social media platforms, including Facebook and other channels as needed.
• Moderate online communities by reviewing posts, comments, messages, and user activity to ensure content aligns with brand standards and community guidelines.
• Follow and maintain a content schedule to ensure posts, updates, and marketing tasks are completed accurately and on time.
• Assist with creating light graphics and social media assets using Canva.
• Support social media management tasks, including scheduling content, engaging with audiences, and tracking basic activity.
• Help update and manage marketing-related content in WordPress as needed.
• Review content for accuracy, formatting, grammar, and brand consistency before posting.
• Respond to internal communication promptly and provide updates on assigned tasks.
• Assist the Marketing Team with additional administrative or marketing support tasks as assigned.
• Expect to spend approximately 0–25% of the shift on the phone.

Qualifications & Skills
Important Skills:

• Strong organization and time management skills
• Excellent attention to detail
• Ability to follow a content calendar or posting schedule consistently
• Clear written communication skills
• Basic social media management experience or understanding
• Community moderation and audience engagement skills
• Light graphic design ability, especially for social media content
• Ability to review content for accuracy, tone, and brand consistency
• Comfortable learning and using marketing tools and platforms
• Reliable follow-through and task ownership

Ideal Personality & Mindset:

• Highly dependable and responsive
• Proactive in asking questions and providing updates
• Detail-oriented and committed to accuracy
• Service-minded and supportive of team goals
• Comfortable working independently while staying aligned with direction
• Organized, consistent, and deadline-focused
• Professional when interacting with online communities
• Flexible and willing to assist where needed
• Collaborative and open to feedback

Tools & Technologies

• Canva
• Facebook
• WordPress
• Additional social media, scheduling, or marketing tools may be used as needed

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday–Friday
• 9:00 AM EST–5:30 PM EST
• Remote, marketing team support role

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.