About the Role:

The Business Analyst supports commercial banking partnerships, treasury-related reporting, financial operations, transaction risk monitoring, and embedded services performance reporting. This role is responsible for analyzing financial and operational data, coordinating with partner banks, monitoring daily payment transaction risks, and producing accurate reports that support business decisions across deposit and lending pipelines, accounts payable (AP), closings, and collections.

The ideal candidate has real commercial banking or treasury knowledge, strong analytical skills, and the ability to work independently with U.S. leadership and partner banks. This position requires sound judgment, proactive communication, and a high level of discretion when handling sensitive association, homeowner, and bank financial data. The candidate must also be comfortable learning new industry-specific software and using technology to improve reporting, monitoring, and analysis.

Key Responsibilities

• Coordinate with community banking partners and serve as a liaison with partner banks on operational and reporting matters.
• Prepare and maintain rate reporting, quarterly business review (QBR) reports, and deposit and lending pipeline analyses.
• Monitor daily accounts payable (AP) and ACH transactions for potential risk indicators, using AI-assisted monitoring tools where appropriate.
• Review alerts, investigate unusual transactions, document findings, and ensure timely follow-through or escalation.
• Prepare embedded services profit and loss (P&L) reporting and analyze relevant financial performance metrics.
• Maintain closings and collections reports, including data gathered from off-platform sources.
• Consolidate financial and operational data from multiple systems to support accurate, consistent reporting.
• Analyze trends, identify discrepancies, and communicate actionable insights to U.S. leadership and partner banks.
• Handle association, homeowner, and bank financial data securely and maintain appropriate confidentiality.
• Work independently to manage reporting deadlines, monitor risks, resolve data issues, and communicate progress or concerns.
• Spend approximately 0–25% of each shift handling phone-based communication.

Qualifications & Skills

Important Skills:

• Practical knowledge of commercial banking and treasury operations.
• Understanding of banking relationships, deposit products, lending pipelines, and financial reporting.
• Strong analytical and quantitative skills.
• Experience with financial analysis, reporting, and data reconciliation.
• Understanding of accounts payable, ACH transactions, and payment risk indicators.
• Ability to monitor alerts, investigate exceptions, and follow through on risk-related issues.
• Familiarity with profit and loss (P&L) reporting and business performance analysis.
• Strong data management and reporting skills, including working with information from multiple sources.
• Excellent attention to detail and accuracy.
• Ability to communicate financial findings clearly to U.S. leadership and banking partners.
• Strong independent judgment, problem-solving, and decision-making skills.
• High standards for data security, confidentiality, and responsible handling of sensitive financial information.
• Strong computer and technology skills, with the ability to learn new industry-specific software quickly.

Ideal Personality & Mindset:

• Analytical and commercially minded.
• Independent and self-directed.
• Proactive in identifying risks, discrepancies, and reporting issues.
• Dependable and accountable for accurate, timely deliverables.
• Detail-oriented and security-conscious.
• Comfortable working with senior leadership and external banking partners.
• Clear, confident, and professional in communication.
• Discreet when handling sensitive financial and personal information.
• Organized and capable of managing multiple priorities.
• Curious and adaptable when learning new systems and processes.
• Committed to sound judgment, transparency, and timely escalation.

Tools & Technologies

• Banking and treasury management systems.
• Financial reporting and data analysis tools.
• Accounts payable and ACH transaction monitoring systems.
• AI-assisted risk monitoring tools.
• Profit and loss reporting and business intelligence platforms.
• Data sources and systems used for closings, collections, and off-platform reporting.
• Industry-specific software, with the ability to learn new platforms quickly.

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday.
• 8:00 AM – 4:30 PM Central Standard Time (CST).
• Remote work environment.
• Primarily analytical and reporting-focused work with limited phone communication.
• Requires independent collaboration with U.S. leadership and external banking partners.
• Requires secure handling of confidential association, homeowner, and bank financial data.

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.