Remote Leasing Agent required for a company based in Oregon!
Admin Support Customer support Data Management Leasing @5 Star VA posted 1 day ago ShortlistJob Detail
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Corvallis, OR- based company is currently in need of a remote Leasing Agent!
About the Role:
The Leasing Agent plays a key role in supporting Leasing & Resident Relations by serving as the first point of contact for prospective residents. This position is responsible for responding to inquiries, coordinating property showings, and supporting marketing and advertising efforts to ensure a consistent and positive leasing experience.
This role requires strong communication skills, attention to detail, and the ability to manage a high volume of prospect interactions while working closely with the Resident Relations & Leasing Manager to maintain smooth leasing operations.
Key Responsibilities
- Respond promptly to prospect inquiries via phone, email, and text, maintaining a professional and service-focused approach (50–75% of shift on the phone)
- Schedule and coordinate property showings with prospective residents and internal team members
- Support marketing and advertising efforts for available listings across multiple platforms
- Maintain accurate and up-to-date leasing records and communication logs using AppFolio, RentEngine, and Monday.com
- Follow up with leads to ensure timely communication and strong conversion rates
- Assist in managing the leasing pipeline from initial inquiry through application stage
- Collaborate with the Resident Relations & Leasing Manager to ensure leasing goals are met
- Ensure all prospect interactions reflect a high standard of customer service and professionalism
Qualifications & Skills
Important Skills:
- Strong verbal and written communication skills
- Customer service and sales-oriented mindset
- Ability to manage multiple leads and prioritize tasks efficiently
- Familiarity with CRM and property management systems
- Strong organizational and follow-up skills
- Attention to detail and accuracy in recordkeeping
- Time management in a fast-paced environment
Ideal Personality & Mindset:
- Proactive and self-motivated
- Service-minded with a strong focus on resident and prospect experience
- Dependable and consistent in follow-through
- Collaborative and team-oriented
- Calm and professional under pressure
- Detail-oriented with strong accountability
Tools & Technologies
- AppFolio
- RentEngine
- Monday.com
Skills requirements:
- Excellent English verbal and written communication
- Strategic thinker
- Writing and documentation skills
- Must be able to prioritize work
- Courteous and friendly
- Organized and has great attention to detail and quality assurance
- Ability to build trust
- Ability to work independently and manage multiple priorities
- Phone communication skills
- Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
- 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
- Private and quiet dedicated home office area
- Modern computer and operating system
- Back-ups in case of power or Telco interruptions
- Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:00 AM to 5:00 PM Pacific Timezone (Monday to Thursday)
11:00 PM to 8:00 AM Manila
8:00 AM to 4:00 PM Pacific (Friday)
11:00 PM to 7:00 AM Manila