San Antonio, TX- based company is currently in need or  remote Community Manager! About the Role:

The Community Manager is responsible for supporting homeowners associations and board members through clear communication, financial reporting, and coordination of community operations. This role ensures that communities receive timely updates, accurate financial information, and consistent support for ongoing management needs.

Reporting to internal leadership (not specified), this position requires strong communication skills, financial awareness, and the ability to manage multiple priorities in a structured and sometimes fast-paced environment. The role also includes participation in virtual board and annual meetings, which may occasionally occur during evening hours.

Key Responsibilities

• Communicate regularly with HOA boards and property owners with professionalism and responsiveness
• Review and distribute monthly financial reports to relevant stakeholders
• Prepare for and attend virtual board meetings and annual meetings, including occasional evening participation
• Manage multiple priorities while ensuring timely follow-up and resolution of community-related matters
• Maintain accurate documentation and communication records
• Coordinate with internal teams and stakeholders to support community operations
• Ensure consistent and clear communication across all assigned communities
• Monitor ongoing community needs and address issues as they arise
• Spend approximately 25–50% of the shift handling phone communication

Qualifications & Skills

Important Skills:

• Strong written and verbal communication skills
• Ability to manage competing priorities effectively
• Financial report review and basic interpretation skills
• Strong organizational and time management abilities
• Professional customer service and stakeholder management
• Ability to work within multiple internal systems and tools
• Attention to detail and accuracy in documentation
• Ability to work independently while coordinating with teams

Ideal Personality & Mindset:

• Highly organized and dependable
• Strong communicator with a professional demeanor
• Calm under pressure and able to manage competing demands
• Proactive and responsive in addressing issues
• Adaptable and flexible, especially with occasional evening meetings
• Team-oriented and collaborative
• Detail-focused with a commitment to accuracy
• Strong ability to balance and prioritize workload effectively

Tools & Technologies

• Citrix
• Microsoft 365 (Teams, Outlook, Excel, SharePoint, etc.)
• C3
• Strongroom
• Workpointe+
• TownSq

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 5:00 PM Central Timezone

9:30 PM to 6:00 AM Manila