About the Role:

The Accounts Payable role supports the accurate and timely processing of invoices and payments. Reporting to the Manager, this position reviews invoices for rush payments, communicates with vendors through phone and online portals, and resolves payment-related inquiries through email and case management systems.

The ideal candidate is detail-oriented, self-sufficient, and resourceful, with the ability to stay focused on assigned tasks while managing multiple priorities. Strong communication skills, follow-through, and comfort with technology are essential for success in this role.

Key Responsibilities

• Review invoices carefully for accuracy and identify invoices requiring rush payment
• Process and coordinate vendor payments through applicable systems and online portals
• Communicate with vendors by phone regarding invoices, payments, and account questions
• Resolve payment-related inquiries received through email and case management systems
• Research payment issues and determine appropriate solutions
• Maintain accurate records of invoices, payments, and vendor communications
• Monitor outstanding payment-related items and follow up through resolution
• Manage multiple accounts and priorities while maintaining accuracy and timeliness
• Escalate complex or unresolved payment issues to the appropriate team member
• Spend approximately 50–75% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Accounts payable and invoice processing knowledge
• Strong attention to detail and accuracy
• Vendor communication skills
• Strong written and verbal communication
• Ability to research and resolve payment-related issues
• Strong organizational and multitasking abilities
• Effective time management and task prioritization
• Strong computer and technology skills
• Ability to learn new industry-specific software quickly
• Ability to work independently with minimal supervision
• Strong follow-up and problem-solving skills

Ideal Personality & Mindset:

• Detail-oriented and thorough
• Self-sufficient and resourceful
• Dependable and accountable
• Focused and able to stay on task
• Proactive in resolving issues
• Organized and efficient
• Professional and service-minded
• Persistent with follow-up
• Adaptable and comfortable learning new systems
• Able to manage multiple priorities without losing accuracy

Tools & Technologies

• Industry-specific accounts payable software and systems
• Online vendor payment portals
• Email and case management systems
• Ability to quickly learn new industry-specific software

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:30 PM CST
• Remote work environment
• Primarily accounts payable and vendor communication role with regular phone interaction

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.