About the Role:

The Accountant supports client accounting operations by completing monthly financial statements, reconciling accounts, onboarding new clients, and responding to accounting and customer service inquiries. This role requires strong knowledge of modified-cash accounting and the ability to work efficiently while maintaining accuracy across multiple client accounts.

The ideal candidate is fluent in English, an effective listener and problem solver, and able to work well with branch employees, clients, and internal teams. Strong follow-through is critical, including the ability to track open tasks, return to outstanding items, and ensure each issue reaches complete and final resolution.

Key Responsibilities

• Reconcile and complete approximately 20 financial statements for clients each month
• Perform accurate accounting work using modified-cash accounting principles
• Support the onboarding process for new clients
• Complete required forms and documentation for the CSSC
• Answer owners’ accounting questions regarding their accounts
• Respond to customer service tickets in a timely and professional manner
• Set up vendors and maintain accurate vendor information
• Review and process unassigned invoices
• Track outstanding tasks and follow up until each item reaches complete resolution
• Communicate effectively with branch employees and clients to resolve accounting questions and issues
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Excellent knowledge of accounting, particularly modified-cash accounting
• Experience with account reconciliation and financial statement preparation
• Strong financial and analytical skills
• Fluent English with excellent written and verbal communication
• Strong problem-solving and critical-thinking abilities
• Excellent listening and comprehension skills
• Strong task tracking and follow-up abilities
• Ability to manage multiple client accounts and deadlines
• Strong attention to detail and accuracy
• Ability to efficiently identify, prioritize, and resolve outstanding items
• Strong computer skills and ability to learn new industry-specific software quickly
• Ability to work effectively with branch employees and clients

Ideal Personality & Mindset:

• Efficient and results-focused
• Analytical and solutions-oriented
• Highly detail-oriented
• Proactive and resourceful
• Persistent with follow-up and resolution
• Organized and able to track open items independently
• A strong listener who seeks to understand before responding
• Collaborative and comfortable working with branch employees
• Dependable and accountable
• Service-minded and professional
• Takes ownership of tasks through completion

Tools & Technologies

• Industry-specific accounting software and systems
• Customer service ticketing systems
• Ability to learn new industry-specific software quickly

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Thursday: 8:30 AM – 5:00 PM EST
• Friday: 8:00 AM – 3:00 PM EST
• Remote work environment
• Accounting-focused role with regular client and team communication

Compensation

• Starting at $5/hour depending on experience.
• All raises and bonuses are at the discretion of the client.