About the Role:

The Assistant Property Manager / Admin Assistant provides administrative and property management support to the Vice President. This role helps coordinate work orders from initial triage through scheduling and closeout while supporting the collection and organization of documents for new client intake.

The ideal candidate has strong computer and communication skills, is organized and dependable, and can manage multiple administrative tasks efficiently. Clear communication through email and Microsoft Teams is especially important for coordinating work orders, clients, vendors, and internal team members.

Key Responsibilities

• Triage incoming work orders and assign them to the appropriate parties
• Coordinate work order scheduling and follow up on outstanding assignments
• Monitor work order progress and ensure timely closeout
• Review work order information for completeness and accuracy
• Communicate work order updates and requirements clearly with relevant parties
• Collect, organize, and maintain documentation required for new client intake
• Follow up on missing or outstanding client intake documents
• Maintain accurate records and documentation within applicable systems
• Communicate professionally through email, Microsoft Teams, and telephone
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong computer skills and ability to learn new software
• Strong written and verbal communication skills
• Professional email and Microsoft Teams communication
• Strong organizational and time management abilities
• Work order coordination and follow-up skills
• Strong attention to detail
• Ability to manage multiple tasks and priorities
• Accurate documentation and record-keeping skills
• Ability to communicate effectively with clients, vendors, and internal team members
• Property management or administrative experience preferred

Ideal Personality & Mindset:

• Organized and detail-oriented
• Responsive and dependable
• Proactive with strong follow-through
• Clear and professional communicator
• Adaptable and comfortable learning new systems
• Service-minded and collaborative
• Accountable for completing assigned tasks
• Resourceful and solutions-oriented
• Able to prioritize effectively in a fast-paced environment

Tools & Technologies

• AppFolio
• Microsoft Outlook
• Microsoft Teams

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:30 PM EST
• Remote work environment
• Administrative and property management support role with regular communication and coordination responsibilities

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.