About the Role:

The Maintenance Coordinator provides administrative, billing, and internal operational support to help ensure maintenance activities are completed accurately and efficiently. This role is responsible for coordinating administrative processes, supporting billing functions, and assisting internal team members with maintenance-related tasks.

Success in this role requires excellent organizational skills, strong attention to detail, and clear communication. The ideal candidate is dependable, able to manage multiple priorities, and committed to maintaining accurate records while supporting a collaborative team environment.

Key Responsibilities

• Process and support maintenance-related billing activities
• Perform administrative tasks to support daily maintenance operations
• Provide internal support to team members by responding to requests and assisting with maintenance-related processes
• Maintain accurate billing records and documentation
• Review invoices and supporting documentation for completeness and accuracy
• Organize and maintain electronic files and maintenance records
• Communicate clearly with internal departments regarding billing, documentation, and task status
• Monitor assigned tasks and ensure timely follow-up and completion
• Assist with additional administrative and maintenance coordination duties as assigned
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Experience with administrative support and office operations
• Basic billing or invoicing experience
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Clear written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving and critical-thinking abilities
• Proficiency with Microsoft Office applications
• Ability to learn internal billing systems quickly
• Ability to work independently while collaborating with a team

Ideal Personality & Mindset:

• Highly organized and dependable
• Detail-oriented with a commitment to accuracy
• Clear and professional communicator
• Proactive and self-motivated
• Collaborative and supportive team player
• Adaptable to changing priorities
• Reliable with excellent follow-through
• Service-oriented and solution-focused

Tools & Technologies

• Telephone
• Computer
• Microsoft Office Suite
• Internal billing system

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:00 PM EDT
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.