About the Role:

The Compliance Admin supports the Association Compliance team by maintaining regulatory records, managing annual reporting requirements, and ensuring accurate registered agent information for managed entities. This role plays a vital part in helping communities remain compliant with state filing requirements through organized recordkeeping and timely administrative support.

The ideal candidate is highly organized, detail-oriented, and able to manage recurring deadlines while working with multiple information sources. Success in this role requires strong time management, accuracy, and the confidence to ask questions to ensure compliance processes are completed correctly.

Key Responsibilities

• Maintain and update the Annual Report Tracker to ensure filing deadlines are accurately monitored
• Update and maintain Registered Agent information for managed entities
• Prepare and submit annual reports to the appropriate state agencies based on each entity’s location
• Research filing requirements using state websites and other official resources
• Maintain accurate compliance records and supporting documentation
• Verify information for accuracy before submitting regulatory filings
• Retrieve and update entity information using internal management systems
• Organize electronic files and documentation in accordance with company procedures
• Collaborate with internal team members to ensure compliance deadlines are met
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Experience maintaining records and tracking deadlines
• Proficiency with Microsoft Excel and spreadsheet management
• Ability to research information using online government resources
• Strong written and verbal communication skills
• Ability to manage multiple recurring deadlines
• Experience with document management and administrative processes
• Ability to learn compliance procedures and internal systems quickly
• Strong problem-solving and critical-thinking skills

Ideal Personality & Mindset:

• Highly organized and dependable
• Detail-oriented with a commitment to accuracy
• Proactive and self-motivated
• Comfortable asking questions to clarify processes and procedures
• Collaborative and supportive team member
• Adaptable and eager to learn
• Responsible with confidential information
• Committed to meeting deadlines and maintaining compliance

Tools & Technologies

• State government websites
• Microsoft Excel
• Annual Report and Registered Agent tracking spreadsheets
• Egnyte
• CiraNet
• HOA management software and internal information systems

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:30 PM CST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.