About the Role:

The Admin will support daily operations by assisting managers, communicating with clients and vendors, and maintaining accurate records of various tasks. This role is essential in keeping processes organized and ensuring that information is efficiently tracked and accessible. Strong English communication and organizational skills are key to success in this position.

Key Responsibilities

• Communicate professionally with clients and vendors, handling inquiries and providing information (25–50% of shift on the phone)
• Assist managers with daily tasks and administrative support
• Track and organize tasks, projects, and data using Excel
• Maintain accurate records and documentation in management software systems
• Support team workflow by preparing reports and summaries as needed
• Coordinate schedules, meetings, and follow-ups

Qualifications & Skills
Important Skills:

• Excellent verbal and written English communication
• Strong organizational and time management skills
• Proficiency in Excel and Word
• Familiarity with Outlook and management software (Vantaca, Appfolio)
• Attention to detail and accuracy in record-keeping

Ideal Personality & Mindset:

• Service-minded and dependable
• Collaborative and proactive in supporting managers and colleagues
• Detail-oriented and methodical
• Adaptable to shifting priorities and multitasking needs
• Professional and courteous in client and vendor interactions

Tools & Technologies

• Outlook
• Vantaca & Appfolio (Management Software)
• Excel & Word

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday–Friday, 8:30 AM–5:00 PM EST

Compensation

• $5/hour

All raises and bonuses are at the discretion of the client.