The Accountant will support the Accounting team by managing billing, homeowner inquiries, back-office processes, and light accounts payable tasks. This role ensures consistency in workflows and communication while maintaining accurate records and timely responses. The Accountant will work across multiple systems efficiently and help maintain smooth operations within the department.

Key Responsibilities

• Process billing and statements accurately and efficiently.
• Perform data entry and system updates in Frontsteps/Caliber.
• Manage the shared mailbox and respond to homeowner inquiries (phone time 0–25%).
• Support back-office processing, including light accounts payable tasks.
• Ensure consistency in workflows and communication across the department.
• Maintain high accuracy while handling high-volume, repetitive tasks.
• Collaborate with team members to uphold departmental standards and procedures.

Qualifications & Skills
Important Skills:

• Strong technical skills across multiple platforms (Microsoft 365, Frontsteps/Caliber, RingCentral).
• Proficiency in data entry, billing, and account maintenance.
• Ability to follow structured workflows and maintain organization.
• Attention to detail and accuracy under high-volume conditions.
• Effective communication and collaboration within a team environment.

Ideal Personality & Mindset:

• Service-minded and dependable, ensuring tasks are completed accurately and on time.
• Proactive in identifying workflow improvements and resolving issues.
• Detail-oriented, organized, and comfortable managing repetitive tasks efficiently.
• Collaborative, adaptable, and able to work across multiple systems seamlessly.

Tools & Technologies

• Microsoft 365 (Outlook, Excel, Teams, SharePoint, OneDrive)
• Frontsteps/Caliber (billing, account maintenance, data management)
• RingCentral (voice communication)

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 5:00 PM Pacific Timezone

11:00 PM to 8:00 AM Manila