Are you a master of multitasking with a knack for clear communication? We are looking for a proactive and highly organized Community Operations Coordinator to join our team. In this role, you will be the voice of our community, ensuring that residents feel heard and that the gears of our daily operations turn smoothly. If you thrive in a fast-paced environment where no two days are the same, we want to hear from you!
Admin Support Customer service Data Entry Data Management Email Management Executive Assistant Phone Calls @5 Star VA posted 1 month ago ShortlistJob Detail
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Offered Salary 1000
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Career Level Manager
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
About the Role:
The Admin Assistant plays a critical role in supporting community operations and resident communications. This position ensures timely responses to resident inquiries, manages tasks through the communication portal, and provides essential board support. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently. Language proficiency and the ability to learn quickly are essential to executing deliverables accurately and on schedule.
Key Responsibilities
- Respond to resident questions via phone, email, and communication portals (25–50% of shift on the phone)
- Manage communication portal tasks assigned by the manager
- Support board activities by tracking and executing action items
- Maintain organized records and documentation for community operations
- Coordinate multiple tasks simultaneously, ensuring deadlines are met or exceeded
- Draft, edit, and proofread communications with clarity and professionalism
Qualifications & Skills
Important Skills:
- Excellent verbal and written communication
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and Internet navigation
- Experience with HOA management software or similar platforms
- Ability to quickly learn new processes and systems
Ideal Personality & Mindset:
- Detail-oriented and dependable
- Proactive and service-minded
- Collaborative team player
- Capable of managing tasks efficiently under deadlines
- Adaptable and resilient when faced with language or process challenges
Tools & Technologies
- Microsoft Office
- Internet
- HOA Management Software
Hardware requirements:
- 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
- Private and quiet dedicated home office area
- Modern computer and operating system
- Back-ups in case of power or Telco interruptions
- Good headset and webcam (Preferably noise-canceling headset)
Work Schedule & Environment
- Monday–Friday, 8:00 AM to 4:30 PM Pacific Time (US)
Compensation
- $5/hour
- All raises and bonuses are at the discretion of the client.
