The Resale Disclosure Specialist plays a critical role in supporting the Operations team by preparing and managing all resale disclosure documents and ensuring timely communication with clients and internal stakeholders. This role is highly detail-oriented and requires a focus on accuracy while managing multiple tasks efficiently. The specialist contributes to the smooth functioning of the escrow process, helping the team meet deadlines and client expectations.

Key Responsibilities

• Prepare title/escrow payoff statements and updates, ensuring all information is accurate
• Prepare updates, RUSH requests, and addendums for resale disclosures
• Schedule property inspections and coordinate with internal and external stakeholders
• Communicate with clients and partners via phone for approximately 75–100% of the shift
• Maintain organized records and documentation for all resale disclosure activities
• Ensure compliance with company policies and industry regulations
• Collaborate with the Escrow Manager to address urgent issues and deadlines

Qualifications & Skills
Important Skills:

• Proficient in Outlook, Excel, Caliber, and Homewisedocs
• Strong attention to detail and accuracy in documentation
• Excellent typing and data entry skills
• Ability to manage multiple tasks and deadlines effectively
• Strong communication skills, particularly over the phone

Ideal Personality & Mindset:

• Highly organized and dependable
• Proactive in identifying issues and proposing solutions
• Able to work independently with limited supervision
• Collaborative and service-minded when interacting with team members and clients
• Detail-oriented with a focus on accuracy and quality

Tools & Technologies

• Outlook
• Excel
• Caliber
• Homewisedocs

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
   2. Private and quiet dedicated home office area
   3. Modern computer and operating system
   4. Back-ups in case of power or Telco interruptions
   5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday – Friday, 7:30 AM – 4:00 PM MST

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client