Job Detail
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Job ID 28904
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Offered Salary 1000
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Career Level Manager
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Austin, TX- based company is currently seeking Rockstar VE to handle Delinquency Coordinator functions.
Tasks will include but are not limited to:
• Manage a shared inbox receiving questions and information from a range of stakeholders internally and externally, ensuring these inquiries are recorded, prioritized, and resolved as necessary.
• Coordinate input into a master tracker sheet drawing on relevant data from a variety of sources and escalating as needed, were there are information gaps
• Initiate Collection Resolutions/notices and generate Monthly Reports and track Board Meeting Schedules
• Other tasks as required
The phone time for this role is 0-25%
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:00 AM to 4:30 PM Eastern Timezone (Monday to Thursday)
12:00 AM to 8:30 AM Manila