Take the lead as a Customer Service Supervisor – apply now and make a meaningful impact!
Admin Virtual Assistant Coaching Customer service Data Entry Data Management Email Management Phone Calls @5 Star VA posted 2 months ago Shortlist Email JobJob Detail
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Job ID 70139
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
04-03-2025 ASSOCIA CLIENT SHARED SERVICES – 1 Rockstar VE to handle Customer Service Supervisor functions
Take the lead as a Customer Service Supervisor – apply now and make a meaningful impact!
Richardson, TX-based company is looking for a Customer Service Supervisor! Tasks will include but are not limited to:
• Team management: Create Raving Fans internally and externally
• Performance Management
• Handle customer and branch escalations
• Other tasks required
The phone time for this role will be 0-25%.
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
Flexible working shifts to support where the business needs is:
7:00 AM to 7:00 PM Central Standard Time
9:00 PM to 9:00 AM Manila
