Now Hiring: Customer Service Representative Committed to Delivering Friendly and Reliable Support
Admin Support Billing Customer service Data Entry Data Management Phone Calls Receiving and processing requests @5 Star VA posted 1 week ago Shortlist Email JobJob Detail
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Job ID 74803
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Plantation, FL-based company is currently looking for a CSR Virtual Assistant! Tasks will include but are not limited to:
• Answering Incoming Calls from Residents
• Explaining Billing Questions
• Resolving Ticket Issues
• Other tasks required
The phone time for this role is 75-100%.
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:30 AM to 5:00 PM Eastern Standard Time
9:30 PM to 6:00 AM Manila
