New open position alert! California-based company is in need of a CSR and Order Operations VA!
Admin Support Customer service Data Management @5 Star VA posted 7 days ago Shortlist Email JobJob Detail
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Job ID 18646
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Gardena, CA- based company is currently in need of a CSR and Order Operations VA! Tasks will include but not limited to:
- Handling order-taking
- Customer Service via phone, email, etc.
- Product Customer Support which includes light troubleshooting
- Other tasks as required
The phone time for this role is 25-50%.
Skills required:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirements:
Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work days:
Monday to Friday
Work hours:
8:00 AM to 4:30 Pacific Standard Timezone
12:00 AM to 8:30 AM Manila
