Become Our Next CSR/Client Experience Associate – Apply Now!
Accounting Admin Support Customer service Data Entry Data Management Email Management Phone Calls Receiving and processing requests @5 Star VA posted 2 weeks ago Shortlist Email JobJob Detail
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Job ID 72724
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Irvine, CA-based company is currently seeking a remote CSR/Client Experience Associate! Tasks will include but are not limited to:
• Answering client calls and responding to emails
• Critical thinking skills/Administrative/Standard of Accounting
• Connecting customers seamlessly to the right information & resources
• Other tasks required
Note: Ideal candidates must have high critical thinking and basic math skills.
The phone percentage for this role is 75-100%
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:30 AM to 5:00 PM Pacific Standard Time
12:30 AM to 9:00 AM Manila
