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CRM Management Email management Phone calls Austin, TX March 6, 2024 Full-time Remote

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About this job

Austin, TX- based company is currently in need of 1 Rockstar VE to handle Assistant Community Manager functions! Tasks will include but not limited to:
    • Mailings through optimal/INK that the CAM provides including annual packages and monthly meetings
      • Completing violation notices
        • Answering homeowner queries via phone
          • Other task as required
            *** The estimated phone time for this role is 50-75%.

Skills Required

1. Excellent English verbal and written communication
    2. Strategic thinker
      3. Writing and documentation skills
        4. Must be able to prioritize work
          5. Courteous and friendly
            6. Organized and has great attention to detail and quality assurance
              7. Ability to build trust
                8. Ability to work independently and manage multiple priorities
                  9. Phone communication skills
                    10. Other skills as required

Software Requirements

Licensed OS

Hardware Requirements

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
    2. Private and quiet dedicated home office area
      3. Modern computer and operating system
        4. Back-ups in case of power or Telco interruptions
          5. Good headset and webcam (Preferably noise-canceling headset)

Working Days

Monday to Friday

Hours


***Selected candidate can choose between the shifts:
    7:00 AM to 3:00 PM CST (9:00 PM to 5:00 AM Manila)
      8:00 AM to 4:00 PM CST (10:00 PM to 6:00 AM Manila)
        9:00 AM to 5:00 PM CST (11:00 PM to 7:00 AM Manila)

Application Guidelines




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