Richardson TX- based company is currently in need of CSR Virtual Assistants! Tasks will include but are not limited to:

• Answer calls with a passion and commitment to assist people
• Work on emails when not on calls. Respond to homeowners in a timely manner
• Complete necessary training, attend coaching and ongoing training as scheduled
• Other tasks as required
***The phone time for this role will be 75-100%.

1. Excellent English verbal and written communication

2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Licensed OS

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.

2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Monday to Friday

7:00 AM to 7:00 PM Central (shifting schedules, 8-hour shift with 30-minute break)

8:00 PM to 8:00 AM Manila