Saint Louis, MO- based company is currently in need of a CSR/Admin Virtual Assistant! Tasks will include but not limited to:

• Responsible for assisting customers with any troubles or inquiries that they might have.
• Ability to act as the first point of contact for customers seeking help with products or technical issues. Provide troubleshooting and technical assistance to customers.
• Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Other tasks as required
*** The phone time is 75-100%.

1. Excellent English verbal and written communication

2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

- Licensed OS

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.

2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Monday to Friday

8:30 AM to 5:00 PM Central (including a 30-minute break)

9:30 PM to 6:00 AM Manila