Unlock your potential! This is your sign to start your work-from-home journey with us!
Admin Support Customer support Phone calls Carrollton, TX March 29, 2024 Full-time Remote
About this job
Carrollton, TX- based company is currently in need of a CSR Virtual assistant!
Tasks will include but not limited to:
-
• Customer Service- all channels
-
• Answering phone calls
-
• Signing up new accounts
-
• Other tasks as required
Skills Required
1. Excellent English verbal and written communication
-
2. Strategic thinker
-
3. Writing and documentation skills
-
4. Must be able to prioritize work
-
5. Courteous and friendly
-
6. Organized and has great attention to detail and quality assurance
-
7. Ability to build trust
-
8. Ability to work independently and manage multiple priorities
-
9. Phone communication skills
-
10. Other skills as required
Software Requirements
- Licensed OS
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
-
2. Private and quiet dedicated home office area
-
3. Modern computer and operating system
-
4. Back-ups in case of power or Telco interruptions
-
5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Monday to Friday
Hours
8:30 AM to 5:00 PM Central (including a 30-minute break)
-
9:30 PM to 6:00 AM Manila