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Admin Support Customer support Phone calls Beaverton, OR January 19, 2024 Full-time Remote

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About this job

Beaverton, OR- based company is currently in need of a CSR Virtual Assistant! Tasks will include but not limited to:
    • Answering homeowner questions via email and company's software
      • Organizing, tracking and processing of architectural review applications
        • Creating engagement letters & invoices from templates and track them
          • Other tasks as required
            *** The phone time for this role will be 75% - 100%.

Skills Required

1. Excellent English verbal and written communication
    2. Strategic thinker
      3. Writing and documentation skills
        4. Must be able to prioritize work
          5. Courteous and friendly
            6. Organized and has great attention to detail and quality assurance
              7. Ability to build trust
                8. Ability to work independently and manage multiple priorities
                  9. Phone communication skills
                    10. Other skills as required

Software Requirements

- Licensed OS

Hardware Requirements

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
    2. Private and quiet dedicated home office area
      3. Modern computer and operating system
        4. Back-ups in case of power or Telco interruptions
          5. Good headset and webcam (Preferably noise-canceling headset)

Working Days

Monday to Friday

Hours


8:30 AM to 5:00 PM Pacific (including a 30-minute)
    12:30 AM to 9:00 AM Manila

Application Guidelines




    Apply Now!