This is your sign to step out of your comfort zone and explore other opportunities!
Admin Support Customer support Phone calls Beaverton, OR January 19, 2024 Full-time Remote
About this job
Beaverton, OR- based company is currently in need of a CSR Virtual Assistant! Tasks will include but not limited to:
-
• Answering homeowner questions via email and company's software
-
• Organizing, tracking and processing of architectural review applications
-
• Creating engagement letters & invoices from templates and track them
-
• Other tasks as required
-
*** The phone time for this role will be 75% - 100%.
Skills Required
1. Excellent English verbal and written communication
-
2. Strategic thinker
-
3. Writing and documentation skills
-
4. Must be able to prioritize work
-
5. Courteous and friendly
-
6. Organized and has great attention to detail and quality assurance
-
7. Ability to build trust
-
8. Ability to work independently and manage multiple priorities
-
9. Phone communication skills
-
10. Other skills as required
Software Requirements
- Licensed OS
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
-
2. Private and quiet dedicated home office area
-
3. Modern computer and operating system
-
4. Back-ups in case of power or Telco interruptions
-
5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Monday to Friday
Hours
8:30 AM to 5:00 PM Pacific (including a 30-minute)
-
12:30 AM to 9:00 AM Manila