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Admin Support Customer support Plantation, FL November 17, 2023 Full-time Remote
About this job
Plantation, FL- based company is currently in need of CSR/Admin Virtual Assistant! Tasks will include but not limited to:
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• Benefit administration/coordination (good excel skills preferred)
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• Admin tasks (must be accurate but fast, organized, confidential and discreet)
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• Focused with customer service and follow-ups (must have strong communication skills)
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• Other tasks as required
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*** Phone time will be 25% to 50%.
Skills Required
1. Excellent English verbal and written communication
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2. Strategic thinker
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3. Writing and documentation skills
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4. Must be able to prioritize work
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5. Courteous and friendly
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6. Organized and has great attention to detail and quality assurance
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7. Ability to build trust
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8. Ability to work independently and manage multiple priorities
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9. Phone communication skills
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10. Other skills as required
Software Requirements
- Licensed OS
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
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2. Private and quiet dedicated home office area
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3. Modern computer and operating system
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4. Back-ups in case of power or Telco interruptions
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5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Monday to Friday
Hours
8:30 AM to 5:30 PM Eastern
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9:30 PM to 6:30 AM Manila