Foothill Ranch, CA- based company is currently in need of an Admin Virtual Assistant! Tasks will include but no limited to:

• Heavy Data Entry with ability to manage internal records
• Coordinate with customers to resolve any billing inquiries, account verification, balances and other inquires with homeowner rental accounts. i.e. process for waiving fees/fines, charges to accounts, accounts number and or balance. Also answer basics questions regarding TownSq.
• Assess the customer's needs and translate into solutions
• Other tasks as required
*** The phone time for this role is 25-50%.

1. Excellent English verbal and written communication

2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

- Licensed OS

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.

2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Monday to Friday

8:00 AM to 4:30 PM Pacific (including a 30-minute break)

11:00 PM to 7:30 AM Manila