A company based in Irvine, CA is currently in need of CSR Virtual Assistant . Tasks will include but are not limited to:

• Answering client calls and responding to emails
• Connecting Customers seamlessly to the right information and resources
• Critical thinking skills/Administrative
• Other tasks as required
***The phone time for this role is 75%-100%.
ADDITIONAL REQUIREMENTS:
1. Be able to multi-task
2. Organize and keen to details
3. Know how to take initiative

1. Excellent English verbal and written communication

2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

- Licensed OS

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.

2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Monday to Friday

8:30 AM to 5:00 PM Pacific (including a 30- minute break)

11:30 PM to 8:00 AM manila