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Appointment setting CRM Management Customer support Lead Generation/Lead Nurture San Jose, CA December 29, 2023 Full-time Remote
About this job
San Jose, CA-based company is currently in need of Sales/Marketing Virtual Assistant! Tasks will include but not limited to:
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• Contact leads and set introductory lesson appointments
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• Provide customer care over phone, text, email, and social media
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• Use our browser-based CRM and sales platform to manage events and memberships
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• Other tasks as required
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***The estimated phone time is 25-50%.
Skills Required
1. Excellent English verbal and written communication
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2. Strategic thinker
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3. Writing and documentation skills
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4. Must be able to prioritize work
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5. Courteous and friendly
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6. Organized and has great attention to detail and quality assurance
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7. Ability to build trust
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8. Ability to work independently and manage multiple priorities
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9. Phone communication skills
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10. Other skills as required
Software Requirements
- Licensed OS
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
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2. Private and quiet dedicated home office area
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3. Modern computer and operating system
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4. Back-ups in case of power or Telco interruptions
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5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Sunday to Wednesday (off Thursday to Saturday)
Hours
9:00 AM to 7:30 PM Pacific (including a 30-minute break)
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1:00 AM to 11:30 AM Manila