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CSR/Admin Data Entry Phone calls Fairhope, AL April 16, 2024 Full-time Remote
About this job
Fairhope, AL-based company is currently in need of 1 rockstar Virtual Employee to handle CSR and basic admin functions! Ideal candidates have strong written and verbal communication and a typing speed of 45+ WPM. Tasks will include but not limited to:
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• Answering the phone and routing calls
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• Providing exceptional customer service
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• Understanding and navigating company software, and basic Data Entry
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• Other duties as assigned
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*** The phone time for this role is 75-100%.
Skills Required
1. Excellent English verbal and written communication
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2. Strategic thinker
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3. Writing and documentation skills
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4. Must be able to prioritize work
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5. Courteous and friendly
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6. Organized and has great attention to detail and quality assurance
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7. Ability to build trust
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8. Ability to work independently and manage multiple priorities
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9. Phone communication skills
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10. Other skills as required
Software Requirements
Licensed OS
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
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2. Private and quiet dedicated home office area
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3. Modern computer and operating system
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4. Back-ups in case of power or Telco interruptions
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5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Monday to Friday
Hours
8:00 AM to 4:30 PM CST (including a 30-minute break)
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9:00 PM to 5:30 AM Manila