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CSR/Admin Data Entry Phone calls Fairhope, AL April 16, 2024 Full-time Remote

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About this job

Fairhope, AL-based company is currently in need of 1 rockstar Virtual Employee to handle CSR and basic admin functions! Ideal candidates have strong written and verbal communication and a typing speed of 45+ WPM. Tasks will include but not limited to:
    • Answering the phone and routing calls
      • Providing exceptional customer service
        • Understanding and navigating company software, and basic Data Entry
          • Other duties as assigned
            *** The phone time for this role is 75-100%.

Skills Required

1. Excellent English verbal and written communication
    2. Strategic thinker
      3. Writing and documentation skills
        4. Must be able to prioritize work
          5. Courteous and friendly
            6. Organized and has great attention to detail and quality assurance
              7. Ability to build trust
                8. Ability to work independently and manage multiple priorities
                  9. Phone communication skills
                    10. Other skills as required

Software Requirements

Licensed OS

Hardware Requirements

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
    2. Private and quiet dedicated home office area
      3. Modern computer and operating system
        4. Back-ups in case of power or Telco interruptions
          5. Good headset and webcam (Preferably noise-canceling headset)

Working Days

Monday to Friday

Hours


8:00 AM to 4:30 PM CST (including a 30-minute break)
    9:00 PM to 5:30 AM Manila

Application Guidelines




    Apply Now!