Be our next top-notch Admin/CSR Virtual Assistant!

Customer support Email management Phone calls Work orders management Naples, FL March 1, 2024 Full-time Remote

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About this job

Naples, FL- based company is currently in need of an Admin/CSR VA! Tasks will include but not limited to:
    • Phone calls (inbound/outbound)
      • Email management
        • Creating/Managing Work Orders
          • Other tasks as required
            ***The phone time for this role will be 25-50%.

Skills Required

1. Excellent English verbal and written communication
    2. Strategic thinker
      3. Writing and documentation skills
        4. Must be able to prioritize work
          5. Courteous and friendly
            6. Organized and has great attention to detail and quality assurance
              7. Ability to build trust
                8. Ability to work independently and manage multiple priorities
                  9. Phone communication skills
                    10. Other skills as required

Software Requirements

- Licensed OS

Hardware Requirements

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
    2. Private and quiet dedicated home office area
      3. Modern computer and operating system
        4. Back-ups in case of power or Telco interruptions
          5. Good headset and webcam (Preferably noise-canceling headset)

Working Days

Monday to Friday

Hours


8:30 AM to 5:00 PM EST (including a 30-minute break)
    9:30 PM to 6:00 AM Manila.

Application Guidelines




    Apply Now!