About the Role:

The Admin supports the Architectural Review Committee (ARC) team by managing architectural submission documentation, coordinating correspondence, and assisting with administrative processes. This role ensures plans, submission packets, and related communications are complete, organized, and accurately maintained while providing support to ARC Leaders and internal teams.

Success in this role requires strong attention to detail, organization, and the ability to manage documentation accurately and efficiently. The ideal candidate is dependable, detail-oriented, and comfortable communicating professionally with homeowners, builders, and internal stakeholders.

Key Responsibilities

• Review architectural plans and submission packets received through email or portals to ensure required documentation is complete
• Compare submissions against established checklists or guidelines and identify missing information
• Communicate with homeowners and builders regarding incomplete submissions and required next steps
• Prepare and send correspondence related to architectural submissions, inspections, and committee requests
• Assist ARC Leaders with organizing meeting agendas and supporting documentation
• Collect and organize email correspondence, submission updates, and project details for ARC review
• Support tracking of architectural submissions and status updates
• Assist with gathering information needed to prepare billing invoices
• Maintain accurate records and documentation related to architectural review activities
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong attention to detail and accuracy
• Excellent written communication skills
• Strong organizational and document management abilities
• Ability to review information against established guidelines and identify missing details
• Ability to manage multiple submissions and deadlines
• Professional communication skills when interacting with homeowners and builders
• Strong administrative and follow-up skills
• Ability to maintain accurate records and documentation
• Proficiency with email and online document management systems
• Ability to work independently while supporting team objectives

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Dependable and consistent
• Proactive with strong follow-through
• Professional and service-minded
• Comfortable working with structured processes and guidelines
• Collaborative and supportive team member
• Adaptable and able to manage changing priorities
• Committed to accuracy and quality work

Tools & Technologies

• Email and document management platforms
• Online submission portals
• Microsoft Office Suite (if applicable)

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:00 PM EST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.