About the Role:

The Accounting Coordinator supports the Accounting team by managing accounts payable and accounts receivable processes while providing exceptional assistance to vendors and homeowners regarding their accounts. This role plays a key part in maintaining accurate financial records, resolving account inquiries, and ensuring day-to-day accounting operations run efficiently.

Success in this role requires accounting knowledge, excellent customer service skills, and the ability to manage multiple priorities with accuracy and professionalism. The ideal candidate is detail-oriented, organized, and enjoys working collaboratively while providing outstanding support to both internal teams and external stakeholders.

Key Responsibilities

• Process accounts payable and ensure timely and accurate payment of invoices
• Manage accounts receivable activities, including tracking outstanding balances and processing payments
• Respond to vendor inquiries regarding invoices, payments, and account status
• Assist homeowners with account questions, payment inquiries, and billing concerns
• Maintain accurate financial records and supporting documentation
• Reconcile account discrepancies and research issues as needed
• Communicate professionally with vendors, homeowners, and internal team members
• Utilize accounting systems to update account information and process transactions
• Support the Accounting Director with additional accounting and administrative tasks as assigned
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Accounting or bookkeeping experience
• Knowledge of accounts payable and accounts receivable processes
• Strong customer service and communication skills
• Excellent attention to detail and accuracy
• Strong organizational and time management skills
• Ability to prioritize multiple tasks and meet deadlines
• Experience resolving account discrepancies and financial inquiries
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience using CINC and RingCentral is preferred
• Ability to maintain confidentiality when handling financial information

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Professional and dependable
• Customer-focused with excellent interpersonal skills
• Patient and solution-oriented when assisting vendors and homeowners
• Collaborative and supportive team player
• Proactive with strong follow-through
• Adaptable and able to manage changing priorities
• Committed to accuracy and delivering high-quality work

Tools & Technologies

• CINC
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• RingCentral

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:30 PM EST
• Remote work environment

Compensation

• Starting at $5/hour depending on experience.
• All raises and bonuses are at the discretion of the client.