About the Role:

The Marketing & Business Development Specialist provides administrative, marketing, and business development support to the CEO/Owner. This role is responsible for managing communications, coordinating schedules, supporting client outreach, and helping drive business growth through organized follow-up and relationship management.

Success in this role requires excellent communication skills, strong organizational abilities, and a proactive approach to managing multiple priorities. The ideal candidate is tech-savvy, detail-oriented, and capable of supporting a fast-paced coaching and consulting business while maintaining a high level of professionalism.

Key Responsibilities

• Manage and organize the CEO/Owner’s email inbox, including responding, prioritizing, and following up as appropriate
• Coordinate and maintain calendars, appointments, and business schedules
• Support business development initiatives through client outreach, lead follow-up, and relationship management
• Assist with marketing-related administrative tasks and campaign coordination
• Maintain accurate client information and records within the client management platform
• Coordinate meetings, appointments, and follow-up communications
• Track ongoing projects, business opportunities, and action items to ensure timely completion
• Communicate professionally with clients, prospects, and business partners
• Support day-to-day administrative operations while maintaining confidentiality
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Excellent written and verbal communication skills
• Strong customer relationship and business development abilities
• Exceptional organizational and time management skills
• Experience with calendar and email management
• Strong attention to detail and follow-through
• Ability to multitask and manage competing priorities
• Comfortable learning and using all-in-one client management and scheduling platforms
• Strong computer proficiency and adaptability to new technology
• Ability to work independently with minimal supervision
• Professional judgment and discretion when handling confidential information

Ideal Personality & Mindset:

• Professional and dependable
• Proactive and self-motivated
• Organized with exceptional attention to detail
• Relationship-focused and service-oriented
• Adaptable and comfortable in a fast-paced environment
• Strong problem solver with excellent follow-through
• Positive, collaborative, and eager to contribute
• Growth-minded with an interest in supporting business development

Tools & Technologies

• Microsoft Office Suite
• Email and calendar management platforms
• All-in-one client management and scheduling platform for a coaching/consulting business
• Business communication and collaboration tools

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:00 AM – 5:00 PM EST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.