Now Hiring: Assistant Community Manager – Make a Difference Daily!
Admin Support Customer service Data Entry Data Management Email Management Phone Calls Receiving and processing requests @5 Star VA posted 1 day ago Shortlist Email JobJob Detail
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Job ID 99120
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Charlotte, NC-based company is now looking for a remote Assistant Community Manager! Tasks will include, but are not limited to:
• Responding to owner inquiries via phone, email, and TownSq
• Act as the first point of contact for customers seeking help with products or technical issues, and provide troubleshooting and technical assistance to customers
• Uploading of documentation to the website
• Other tasks required
The phone time for this role is 50-75%.
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:30 AM to 5:00 PM Eastern Standard Time
9:30 PM to 6:00 AM Manila
