Kickstart Your Career as a Customer Service Representative!
Admin Support Customer service Data Entry Data Management Email Management Phone Calls Receiving and processing requests Scheduling/Appointment Setting @5 Star VA posted 1 week ago Shortlist Email JobJob Detail
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Job ID 96033
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Dallas, TX-based company is now looking for a remote CSR! Tasks will include, but are not limited to:
• Handle patient phone calls
• Schedule doctor appointments
• Demonstrate excellent customer service
• Other tasks required
The phone time is 75-100%.
Skills requirements:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
8:00 AM to 5:00 PM Pacific Standard Time
12:00 AM to 9:00 AM Manila
