Remote Mail Processing Coordinator required for a company based in Virginia!
Admin Support Data Entry Data Management Email Management @5 Star VA posted 1 week ago Shortlist Email JobJob Detail
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Job ID 95710
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Offered Salary 1000
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Career Level Others
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Experience 2 Years
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Gender Female
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Industry Management
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Qualifications Associate
Job Description
Glen Allen, VA-based company is currently in need of a remote Mail Processing Coordinator! Tasks will include but not limited to:
- Process and document all incoming return mail from homeowners. Update homeowner records accordingly to reflect any changes in address, contact details, or other relevant information.
- Oversee the homeowner information change process, ensuring timely and accurate updates to resident records.
- Distribute and collect homeowner information change forms, verify their completeness, and follow up as necessary.
- Communicate with homeowners to clarify any discrepancies or missing information on the forms.
- Maintain an organized and updated database of homeowner records, ensuring data accuracy and integrity.
- Prepare regular reports summarizing homeowner information changes, return mail trends, and other relevant metrics.
- Use data insights to identify areas for improvement and propose solutions to enhance operational efficiency
The phone percentage for this role is 25% to 50%
Skills requirements:
- Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software requirement:
– Licensed OS
Hardware requirements:
- 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Work schedule:
Monday to Friday
Work hours:
9:00 AM to 5:30 PM Eastern Timezone
9:00 PM to 5:30 AM Manila
