We are looking for a remote Work Order Specialist!

Admin Support Customer service Phone Calls @5 Star VA
  • Post Date : November 17, 2024
  • 13 Application(s)
  • View(s) 77
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Job Detail

  • Job ID 8455
  • Offered Salary  1000
  • Career Level  Others
  • Experience  2 Years
  • Gender  Female
  • Industry  Management
  • Qualifications  Associate

Job Description

Irvine, CA- based company currently needs a remote Work Order Specialist! Tasks will include but not limited to:
• Create work orders and relay them to vendors or managers.
• Follow up on all pending work orders with vendors, managers, and homeowners via phone, email, chat, and text.
• Process incoming calls from vendors, managers, homeowners
• Other tasks as required

The phone time for this role is 25-50%.

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

 

Software requirement:

  • Licensed OS

 

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

 

Work days:

Monday to Friday

 

Work hours:

9:00 AM to 5:00 PM Pacific Timezone

1:00 AM to 9:00 AM Manila

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5 Star VAs is a Philippine-based outsourcing company. We specialize in matchmaking our clients needs with that of our Professional Filipino Virtual Assistants and Virtual employees. We listen to each client, assess their business’ needs, and choose the right VA to fulfill or exceed the client’s requirements.