About the Role:

The Payroll Administrator supports the Payroll / Shared Services team by ensuring accurate and timely payroll processing across multiple companies and states. This role plays a critical part in maintaining payroll compliance, reviewing timesheets, completing reconciliations, and resolving discrepancies with precision and professionalism.

This position requires strong attention to detail, financial accuracy, and excellent communication skills. The ideal candidate is dependable, proactive, and comfortable handling a high volume of payroll-related tasks while collaborating with internal teams and employees.

Key Responsibilities

• Process payroll accurately and on schedule across multiple companies and states
• Review employee timesheets and verify payroll data for completeness and accuracy
• Complete payroll reconciliations and resolve discrepancies in a timely manner
• Conduct payroll audits to ensure compliance with company policies and payroll regulations
• Respond to payroll-related inquiries and provide support to employees and internal teams
• Maintain organized payroll records and documentation
• Utilize ADP Workforce Now and Microsoft Office Suite to manage payroll functions and reporting
• Communicate professionally with employees and stakeholders regarding payroll matters
• Spend approximately 50–75% of the shift handling phone-based communication and support
• Assist with additional payroll and administrative tasks as assigned

Qualifications & Skills

Important Skills:

• Strong payroll processing and reconciliation skills
• High level of attention to detail and accuracy
• Financial acumen with confidence working with numbers, calculations, and spreadsheets
• Strong verbal and written communication skills
• Ability to manage confidential information professionally
• Proficiency in Microsoft Office Suite, particularly Excel
• Experience using payroll systems such as ADP Workforce Now
• Strong organizational and time management abilities
• Ability to identify and resolve discrepancies efficiently
• Capability to multitask and prioritize in a fast-paced environment

Ideal Personality & Mindset:

• Detail-oriented and dependable
• Service-minded with a collaborative attitude
• Proactive problem solver
• Professional and patient communicator
• Adaptable and able to manage changing priorities
• Self-motivated with strong accountability
• Comfortable working independently while supporting a team environment

Tools & Technologies

• ADP Workforce Now
• Microsoft Office Suite

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 5:00 PM Pacific Timezone

11:00 AM to 8:00 AM Manila