The Executive Assistant will provide high-level administrative and operational support to the CEO within the Back Office team. This role plays a key part in ensuring the CEO’s day-to-day priorities are managed efficiently, including scheduling, reporting, client follow-ups, and handling time-sensitive requests.

This position requires strong organization, communication, and the ability to manage multiple priorities in a fast-paced remote environment while maintaining accuracy and professionalism. The ideal candidate is an organized self-starter with strong attention to detail. They should be responsive, efficient, and highly communicative, with the ability to solve problems and focus on meaningful, practical solutions in daily operations.

Key Responsibilities

• Manage and maintain the CEO’s calendar, including scheduling meetings, prioritizing appointments, and handling changes or conflicts
• Complete assigned tasks and requests directly from the CEO in a timely and accurate manner
• Coordinate and schedule internal and external meetings with clients, partners, and team members
• Conduct client follow-ups via phone, email, or messaging (25–50% of shift expected on phone-based communication)
• Prepare, send, and track proposals and follow-up communications
• Maintain organized records, notes, and reporting updates for ongoing projects and tasks
• Support the CEO with administrative reporting and documentation needs
• Ensure deadlines and priorities are met through proactive task management and reminders
• Assist with general back-office coordination and operational support as needed

Qualifications & Skills

Important Skills:

• Strong proficiency in all Microsoft Office applications
• Strong calendar and time management abilities
• Excellent written and verbal communication skills
• Ability to handle phone-based client communication professionally
• High attention to detail and accuracy in documentation
• Strong organizational and multitasking capabilities
• Ability to manage shifting priorities in a fast-paced environment
• Strong problem-solving skills with a focus on practical, meaningful solutions
• Ability to follow instructions precisely and work independently

Ideal Personality & Mindset:

• Organized self-starter with strong initiative
• Highly responsive, efficient, and communicative
• Proactive and solution-oriented
• Highly dependable and consistent in execution
• Calm under pressure and adaptable to changing priorities
• Service-minded with a strong sense of responsibility
• Discreet and professional when handling sensitive information
• Collaborative while still able to work independently with minimal supervision

Tools & Technologies

• Microsoft Office
• Outlook Mail & Calendar
• Microsoft Excel and Word
• Google Drive
• Google Sheets
• DocuSign
• Salesforce

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday, 8:00 AM – 4:00 PM EST
• Fully remote position

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

The Admin provides clerical and administrative support to the Lead Community Manager(s), serving as a key liaison between homeowners, vendors, board members, committee members, and internal staff. This role is responsible for managing communication channels, maintaining accurate records, and ensuring timely follow-up on homeowner and property-related requests.

This position plays an important role in supporting community operations by handling administrative workflows such as data entry, correspondence, account updates, and coordination of homeowner services within the C3 (Complete Control of Communities) system.

Key Responsibilities

• Manage and monitor incoming communications through email, phone, fax, and MCO mailboxes, ensuring timely response and resolution
• Provide administrative and clerical support to Lead Community Managers, including data entry and documentation updates
• Process homeowner inquiries related to assessments, balances, charges, and account status
• Maintain accurate homeowner records and update notes in C3 (Complete Control of Communities) after all interactions
• Assist with vendor coordination, including payment inquiries and communication follow-ups
• Support the preparation and distribution of homeowner welcome packets
• Assist with Architectural Review Board (ARB) application processing and documentation tracking
• Help prepare requests for proposals, repair quotes, and insurance notification lists
• Update property fact sheets and other administrative records in C3 as needed
• Handle miscellaneous administrative tasks as assigned
• Phone interaction is minimal, with approximately 0–25% of the shift spent on calls with homeowners and stakeholders

Qualifications & Skills

Important Skills:

• Strong organizational and prioritization skills with the ability to manage multiple tasks simultaneously
• Ability to analyze requests from homeowners, vendors, and managers and provide appropriate solutions
• Proficient communication skills (written, verbal, phone, and interpersonal)
• Knowledge of Microsoft Office (Word, Excel, Outlook) at a proficient level
• Strong understanding of business correspondence standards (grammar, spelling, punctuation, structure)
• Ability to use conflict resolution techniques effectively and professionally
• Strong customer service skills with a focus on responsiveness and accuracy
• Time management and ability to prioritize time-sensitive tasks effectively
• Attention to detail with a high level of accuracy in documentation and data entry

Ideal Personality & Mindset:

• Self-motivated and proactive in completing tasks without constant supervision
• Detail-oriented with a strong focus on accuracy and consistency
• Team player who collaborates effectively across departments and stakeholders
• Calm and professional when handling sensitive or conflict-driven communications
• Service-minded with a focus on supporting homeowners and internal teams
• Dependable and consistent in meeting deadlines and maintaining communication standards

Tools & Technologies

• C3 (Complete Control of Communities)
• Microsoft Office Suite (Word, Excel, Outlook)
• Email and shared mailbox systems (MCO mailboxes)

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday, 9:00 AM – 5:30 PM EST

Compensation
$5/hour.
All raises and bonuses are at the discretion of the client.

The Admin role is a highly organized and detail-oriented support position responsible for managing day-to-day administrative operations, scheduling, communication, and task coordination. This role plays a key part in keeping workflows efficient and ensuring information is accurately tracked and handled with discretion.

The ideal candidate will be proactive, reliable, and capable of managing multiple priorities while communicating clearly across various tools and stakeholders. This position requires strong attention to detail, excellent judgment with confidential information, and the ability to support both internal and client-facing needs.

Key Responsibilities

• Manage calendars, scheduling, and appointment coordination using tools like Outlook, Calendly, and Zoom
• Handle task tracking, prioritization, and workflow organization across multiple projects
• Communicate clearly and professionally via email, phone, and CRM platforms
• Support client and internal communication, with 50–75% of the shift spent on phone-based interactions
• Maintain and update CRM records (Keap) with accurate and timely information
• Assist with bookkeeping and financial data entry using QuickBooks as needed
• Coordinate and organize documents, files, and operational materials using Google Workspace and Microsoft Office
• Ensure confidentiality and proper handling of sensitive information at all times
• Support project coordination tasks using tools such as AppFolio and other scheduling systems
• Demonstrate initiative in identifying and resolving administrative bottlenecks

Qualifications & Skills

Important Skills:

• Strong organizational and task management abilities
• Excellent written and verbal communication skills in English
• Proficiency with Google Workspace and Microsoft Office
• Experience with CRM systems (Keap preferred)
• Familiarity with scheduling tools (Outlook, Zoom, Calendly)
• Basic understanding of bookkeeping tools (QuickBooks)
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and accuracy in data handling

Ideal Personality & Mindset:

• Highly reliable and self-motivated
• Resourceful and proactive in problem-solving
• Strong listener with clear communication style
• Comfortable interacting with different personalities professionally
• Trustworthy with sensitive and confidential information
• Organized thinker who prioritizes effectively under pressure
• Collaborative and service-oriented mindset aligned with team support

Tools & Technologies

• Google Workspace
• Microsoft Office
• QuickBooks
• Keap (CRM)
• Outlook
• Zoom
• Calendly
• AppFolio
• Other scheduling and project management tools as needed

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset

Work Schedule & Environment

• Monday–Friday, 9:00 AM – 5:30 PM EST
• Occasional weekend shifts may be required depending on workload or client needs

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

The Admin will provide essential support to the Executive Operations team by managing communications, scheduling, and data entry tasks. This role ensures smooth day-to-day operations through organized handling of emails, meetings, and internal records. Attention to detail and proactive task management are key to success in this role.

Key Responsibilities

• Manage email inboxes and correspondence, ensuring timely responses and proper organization (25–50% of shift may involve phone communication).
• Schedule and coordinate meetings, appointments, and calendar events.
• Perform data entry and maintain accurate records in databases and spreadsheets.
• Track tasks and assignments using internal task management systems.
• Prepare documentation, reports, and internal communications as needed.
• Access, organize, and maintain files on platforms such as OneDrive or SharePoint.

Qualifications & Skills
Important Skills:

• Email and calendar management
• Data entry and database management
• Proficiency with Microsoft Outlook, Teams, Excel, Word
• File organization on OneDrive or SharePoint
• Task-tracking and assignment management
• Strong organization and time management

Ideal Personality & Mindset:

• Detail-oriented and dependable
• Clear and effective communicator
• Proactive and collaborative
• Service-minded and supportive of team operations

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• Microsoft Word
• OneDrive / SharePoint
• Task-tracking systems

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday–Friday, 9:00 AM–5:30 PM Eastern Standard Time

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

The Assistant Community Manager provides essential administrative and operational support to Community Managers in overseeing homeowner associations and community portfolios. This role ensures accurate documentation, timely communication, and smooth coordination of association operations including meetings, compliance processes, and homeowner services.

This position plays a key role in maintaining organized records, supporting board meeting preparation, and assisting with day-to-day community management tasks. The ideal candidate is highly detail-oriented, responsive, and able to manage multiple priorities in a structured, deadline-driven environment.

Key Responsibilities

• Maintain, update, and file association documents for Community Managers, ensuring accuracy and compliance
• Coordinate delivery and pickup of documents from storage as needed
• Prepare agendas, management reports, and compile board meeting packets with supporting documents
• Assist in preparing and distributing annual disclosure packages, meeting notices, and financial statement packages within statutory deadlines
• Update homeowner and association data in C3 systems and shared files
• Process incoming and outgoing office and association mail, including sorting and distribution
• Support print, scanning, and faxing tasks as part of general office operations
• Assist with ARB (Architectural Review Board) application processing and community inspections as required
• Help issue key fobs, pool passes, and access keys for residents
• Support Community Manager with collections tracking, delinquency monitoring, and administrative follow-ups
• Assist with preparations of newsletters, flyers, and homeowner communications regarding meetings, projects, and events
• Support preparation of RFPs, repair quotes, insurance notifications, and property fact sheets
• Assist with processing CC&R violation letters and communicating hearing outcomes within required timeframes
• Provide homeowner support for corporate programs, portals, and enrollment assistance
• Expected phone involvement: 0–25% of shift

Qualifications & Skills

Important Skills:

• Strong administrative and document management abilities
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with data entry and recordkeeping systems (Citrix/C3 or similar)
• Ability to manage deadlines and regulatory compliance requirements
• Strong written communication and formatting skills
• Organizational skills with high attention to detail
• Ability to support multiple stakeholders and prioritize tasks effectively
• Basic understanding of office operations and mail handling processes
• Customer service orientation for homeowner support interactions

Ideal Personality & Mindset:

• Highly responsive and reliable in communication and task completion
• Detail-oriented with strong follow-through on assigned responsibilities
• Proactive and able to anticipate administrative needs
• Dependable and consistent in meeting deadlines and expectations
• Professional and service-minded when working with homeowners and managers
• Organized and structured in managing multiple workflows
• Committed to long-term stability and role consistency

Tools & Technologies

• Citrix
• C3 system
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday, 8:00 AM – 4:30 PM Pacific time

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

We value rapid learners and highly creative, organized professionals. If you are smart, hungry, and able to pick up new systems quickly, we can train you on the rest.

Key Responsibilities

• Manage CEO and team inboxes, consolidating information into actionable tasks and providing daily “to-do” roadmaps.
• Oversee scheduling and communication to ensure priorities are addressed and no tasks fall through the cracks.
• Maintain HubSpot CRM: update contacts, manage pipeline tasks, and draft professional email responses.
• Manage social media presence across platforms such as Facebook and LinkedIn, focusing on engagement, growth, and brand consistency.
• Create and execute email marketing workflows via Mailchimp, targeting engagement and audience growth.
• Anticipate team needs and identify opportunities to streamline workflows and improve efficiency.
• Collaborate with internal stakeholders to ensure seamless execution of operational and marketing initiatives.
• Spend 0–25% of the shift on phone communication as needed.

Qualifications & Skills
Important Skills:

• Mastery of Google Suite (Gmail, Calendar, Drive, Docs, Sheets)
• CRM management (HubSpot)
• Social media management and engagement (Facebook, LinkedIn)
• Email marketing (Mailchimp)
• Strong organizational and multitasking abilities
• Excellent written communication and professional correspondence

Ideal Personality & Mindset:

• Highly organized, creative, and proactive
• Rapid learner who quickly identifies patterns and adapts to new systems
• Brand-focused with a high-energy, enthusiastic approach
• Master communicator with polished, authentic writing skills
• Comfortable juggling multiple projects while maintaining attention to detail
• Eager to learn new tools and processes, including design software and automation tools

Tools & Technologies

• Google Suite (Gmail, Calendar, Drive, Docs, Sheets)
• HubSpot CRM
• Facebook & LinkedIn
• Mailchimp

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday–Friday, 9:00 AM–5:30 PM Mountain Time (US)

Compensation

• $5/hour. All raises and bonuses are at the discretion of the client.

Key Responsibilities

• Manage and organize daily tasks and projects to ensure timely completion
• Perform accurate data entry and maintain organized records
• Provide responsive and professional customer service
• Support project management initiatives, tracking progress and deadlines
• Collaborate with team members to streamline processes and improve efficiency
• Spend 25–50% of the shift handling phone calls and customer inquiries

Qualifications & Skills
Important Skills:

• Strong organizational and task management abilities
• Attention to detail in data entry and record keeping
• Effective communication and customer service skills
• Ability to manage multiple priorities simultaneously
• Basic project management and coordination skills

Ideal Personality & Mindset:

• Service-minded and proactive in supporting team needs
• Dependable and detail-oriented with a strong work ethic
• Collaborative and open to working with others to achieve goals
• Adaptable and able to handle changing priorities
• Professional and courteous in phone and written communications

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday to Friday, 9:00 AM – 5:00 PM EST

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

Responsibilities will include, but are not limited to:

• Effective communication with internal and external clients (emails, phone calls & meetings)
• Data Entry ( reviewing documents and processing forms set-up clients in our systems)
• Handling escalations, monitoring and responding to emails timely
• Other tasks as required

The phone time for this role is 50%-75%.

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 4:30 PM Central Timezone

10:00 PM to 6:30 AM Manila Timezone