We are seeking a detail-oriented Banking Associate to support our Community Banking team. This role is responsible for managing key operational banking tasks related to certificate of deposit (CD) accounts and time deposit products, ensuring accuracy, compliance, and timely processing in alignment with established procedures and client agreements.

In this position, you will also communicate professionally with HOA board members via email, providing clear and accurate updates while maintaining a high standard of service and professionalism. This role requires strong attention to detail, consistency in following procedures, and the ability to manage sensitive financial information with care.

Key Responsibilities

• Open and close Certificate of Deposit (CD) accounts in accordance with established procedures and client agreements
• Process maturity notices for time deposit accounts while meeting all required timelines and notification standards
• Ensure accuracy and compliance in all banking transactions and account maintenance activities
• Communicate directly with HOA board members via professional written email correspondence
• Maintain accurate records of account activity and documentation in banking systems
• Follow internal policies, procedures, and regulatory requirements for all banking functions
• Coordinate with internal teams to resolve account-related issues or discrepancies
• Support general Community Banking operations as needed
• Maintain high levels of accuracy and attention to detail in all financial processing tasks

Qualifications & Skills

Important Skills:

• Strong attention to detail and accuracy in financial processing
• Basic understanding of banking operations, especially CD and time deposit accounts
• Strong written communication skills for professional client correspondence
• Ability to follow structured procedures and compliance requirements
• Basic to intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and time management skills
• Ability to manage sensitive financial information responsibly
• Problem-solving skills in a structured banking environment

Ideal Personality & Mindset:

• Detail-focused and highly accurate in work output
• Professional and polished communicator
• Reliable and consistent in following processes
• Calm and methodical when handling financial data
• Service-oriented with a client-first mindset
• Accountable and dependable in meeting deadlines
• Comfortable working in a regulated, process-driven environment

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Internal banking systems (as applicable)

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:00 PM US Central Time
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

We are seeking a detail-oriented Administrative Assistant to support the Accounting team, specifically within Corporate Accounts Receivable operations. This role plays a key part in ensuring accurate financial data entry and contract processing within internal systems.

The Administrative Assistant will be primarily responsible for reviewing client contracts and inputting all required financial information into the Access database with a high level of accuracy. This position also includes general administrative support to help maintain smooth daily operations within the accounting function.

Success in this role requires strong attention to detail, the ability to interpret contract language, and solid technical proficiency. Clear communication skills are essential, as this role works closely with the Corporate Accounts Receivable Manager and other internal stakeholders.

Key Responsibilities

• Review client contracts and extract relevant financial data for system entry
• Input and maintain accurate financial records in the Access database
• Ensure data integrity by verifying information against contract documentation
• Perform general administrative support tasks for the Accounting team
• Assist with maintaining organized digital records and documentation
• Communicate with internal team members regarding contract or data clarifications
• Support Accounts Receivable processes as needed
• Spend approximately 50–75% of each shift on data entry and related administrative processing tasks

Qualifications & Skills

Important Skills:

• Strong ability to read and interpret contracts and financial documentation
• High attention to detail and accuracy in data entry
• Basic to strong technical proficiency with databases and administrative systems
• Strong written and verbal communication skills
• Organizational and time management skills
• Ability to work independently and follow structured processes
• Comfort working with financial or accounting-related data

Ideal Personality & Mindset:

• Detail-focused and highly organized
• Dependable and consistent in completing tasks accurately
• Proactive in identifying and resolving discrepancies
• Calm and methodical in handling repetitive data tasks
• Professional communicator and collaborative team member
• Quality-driven with a strong sense of responsibility

Tools & Technologies

• Microsoft Access database
• General accounting and administrative systems (as applicable)

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:00 PM Eastern Time
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Trainer plays a key role in supporting the Training Team by delivering engaging, high-quality virtual training experiences for trainees. This role is responsible for facilitating live classes, educating learners on processes and best practices, and ensuring trainees feel supported, informed, and confident throughout the learning experience.

This position requires someone who is comfortable leading virtual classroom environments, presenting information clearly, and adapting training methods to meet different learning styles. The Trainer is also expected to stay informed on industry trends, process updates, and evolving best practices to ensure training content remains accurate and effective.

Key Responsibilities

• Facilitate live virtual training classes
• Educate trainees on company processes and expectations
• Spend approximately 75% of the workday on camera with trainees
• Conduct industry research to stay informed on updates and trends
• Monitor trainee engagement and participation
• Collaborate with leadership to improve training effectiveness

Important Skills:

• Strong communication and presentation skills
• Comfortable leading virtual training sessions
• Organized and detail-oriented
• Adaptable and professional
• Strong time management skills

Ideal Personality & Mindset:

• Service-minded and supportive toward trainee success
• Patient, approachable, and encouraging
• Confident and professional in front of groups
• Collaborative team player with a positive attitude
• Detail-oriented with a commitment to consistency and quality

Tools & Technologies

• Zoom
• SharePoint
• Microsoft Forms
• Outlook

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 5:00 PM Eastern Time zone

8:30 PM to 5:00 AM Manila

About the Role:

The Payroll Administrator supports the Payroll / Shared Services team by ensuring accurate and timely payroll processing across multiple companies and states. This role plays a critical part in maintaining payroll compliance, reviewing timesheets, completing reconciliations, and resolving discrepancies with precision and professionalism.

This position requires strong attention to detail, financial accuracy, and excellent communication skills. The ideal candidate is dependable, proactive, and comfortable handling a high volume of payroll-related tasks while collaborating with internal teams and employees.

Key Responsibilities

• Process payroll accurately and on schedule across multiple companies and states
• Review employee timesheets and verify payroll data for completeness and accuracy
• Complete payroll reconciliations and resolve discrepancies in a timely manner
• Conduct payroll audits to ensure compliance with company policies and payroll regulations
• Respond to payroll-related inquiries and provide support to employees and internal teams
• Maintain organized payroll records and documentation
• Utilize ADP Workforce Now and Microsoft Office Suite to manage payroll functions and reporting
• Communicate professionally with employees and stakeholders regarding payroll matters
• Spend approximately 50–75% of the shift handling phone-based communication and support
• Assist with additional payroll and administrative tasks as assigned

Qualifications & Skills

Important Skills:

• Strong payroll processing and reconciliation skills
• High level of attention to detail and accuracy
• Financial acumen with confidence working with numbers, calculations, and spreadsheets
• Strong verbal and written communication skills
• Ability to manage confidential information professionally
• Proficiency in Microsoft Office Suite, particularly Excel
• Experience using payroll systems such as ADP Workforce Now
• Strong organizational and time management abilities
• Ability to identify and resolve discrepancies efficiently
• Capability to multitask and prioritize in a fast-paced environment

Ideal Personality & Mindset:

• Detail-oriented and dependable
• Service-minded with a collaborative attitude
• Proactive problem solver
• Professional and patient communicator
• Adaptable and able to manage changing priorities
• Self-motivated with strong accountability
• Comfortable working independently while supporting a team environment

Tools & Technologies

• ADP Workforce Now
• Microsoft Office Suite

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 5:00 PM Pacific Timezone

11:00 AM to 8:00 AM Manila

About the Role:

The Admin supports day-to-day administrative operations by handling incoming client communications, maintaining accurate records, and ensuring timely follow-up across phone and email channels. The Admin plays a key part in keeping workflows organized, responsive, and consistent with client expectations.

This position requires a dependable, detail-oriented individual who can manage multiple communication channels while maintaining accuracy in data entry and professionalism in client interactions.

Key Responsibilities

• Answer incoming client phone calls and provide timely, professional support (25–50% of shift on the phone)
• Respond to client emails with clear, accurate, and helpful information
• Enter, update, and maintain client data with a high level of accuracy
• Document interactions and maintain organized records in internal systems
• Follow established procedures to ensure consistency in communication and task completion
• Assist with general administrative tasks as assigned
• Prioritize and manage multiple tasks throughout the workday while meeting deadlines

Qualifications & Skills

Important Skills:

• Strong verbal and written communication skills
• Data entry accuracy and attention to detail
• Customer service and phone handling skills
• Time management and task prioritization
• Basic administrative and organizational abilities
• Ability to maintain confidentiality and handle sensitive information responsibly

Ideal Personality & Mindset:

• Trustworthy and reliable in handling client information and responsibilities
• Calm and professional in client-facing interactions
• Detail-oriented with a focus on accuracy and consistency
• Proactive in responding to tasks and identifying what needs attention
• Dependable and steady under routine workload demands

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 5:00 PM Eastern Time zone

8:30 PM to 5:00 AM Manila

The Admin Assistant provides essential administrative support to the Branch President and Community Management operations. This role is responsible for ensuring accurate documentation handling, maintaining organized records, and supporting communication and administrative workflows for Community Managers and association operations.

This position plays a key role in keeping association and homeowner information up to date, managing document flow between internal teams and storage, and ensuring timely processing of incoming and outgoing correspondence. Success in this role requires strong attention to detail, professionalism, and the ability to manage multiple administrative priorities in a structured and efficient manner.

Key Responsibilities

• Update and file association documents for Community Managers with accuracy and consistency
• Maintain and update homeowner and association information in C3 and shared filing systems
• Arrange delivery and pickup of documents from storage as needed
• Process and distribute incoming and outgoing mail for the office and associations
• Support administrative tasks as directed by the Branch President
• Ensure proper documentation handling, organization, and record retention practices
• Coordinate with internal teams to ensure timely flow of information and documents
• Manage a high volume of administrative tasks with strong attention to detail
• Maintain confidentiality and professionalism in handling sensitive information
• Phone involvement: 50–75% of shift spent handling calls and communication support

Qualifications & Skills

Important Skills:

• Strong organizational and time management skills
• High attention to detail and accuracy in documentation
• Excellent verbal and written communication skills
• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel)
• Experience using C3 and Strongroom systems
• Ability to multitask and manage competing priorities
• Strong customer service and professional communication skills

Ideal Personality & Mindset:

• Detail-oriented and highly organized in daily work
• Professional, reliable, and consistent in communication
• Proactive in managing tasks without constant supervision
• Calm and efficient when handling high volumes of work
• Team-oriented and supportive of operational needs

Tools & Technologies

• Microsoft 365 (Outlook, Teams, Word, Excel)
• C3
• Strongroom
• Email and document management systems

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday, 9:00 AM – 5:00 PM EST
• Office-based or hybrid administrative operations environment supporting community management functions

Compensation
$5/hour. All raises and bonuses are at the discretion of the client.

The Admin Assistant will provide essential administrative and customer support to ensure smooth daily operations under the direction of the Vice President of Operations. This role is responsible for handling incoming phone calls, responding to email inquiries, and processing ARC/ARB requests in a timely and professional manner.

This position requires someone highly organized, responsive, and confident in managing multiple priorities while delivering exceptional customer service. The ideal candidate thrives in a fast-paced environment and can maintain accuracy and professionalism across a high volume of communication tasks.

Key Responsibilities

• Answer incoming phone calls professionally and assist or redirect inquiries as needed (25–50% of shift on the phone)
• Respond to email inquiries in a timely, clear, and customer-focused manner
• Process ARC/ARB requests accurately and ensure proper documentation and follow-through
• Maintain organized records of communications and requests for tracking and reference
• Support operational tasks as assigned by the Vice President of Operations
• Prioritize and manage multiple administrative tasks simultaneously
• Ensure all customer interactions reflect a high standard of service and professionalism
• Follow up on pending requests to ensure timely resolution

Qualifications & Skills

Important Skills:

• Strong verbal and written communication skills
• Excellent customer service skills with a professional and patient demeanor
• High level of organization and attention to detail
• Ability to multitask and manage competing priorities effectively
• Strong time management and follow-up skills
• Ability to work independently while following direction from leadership

Ideal Personality & Mindset:

• Service-oriented and committed to delivering a positive customer experience
• Dependable and consistent in meeting deadlines and expectations
• Proactive in identifying what needs to be done without constant direction
• Calm under pressure and adaptable in fast-paced environments
• Detail-focused with a strong sense of accountability

Tools & Technologies

• Not specified

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday, 9:30 AM – 5:00 PM EST
• Remote or client-facing administrative support environment (as applicable)

Compensation
$5/hour. All raises and bonuses are at the discretion of the client.

About the role:

The UCAM role supports HOAmanagement operations by serving as a key point ofcontact for board members, homeowners, and community stakeholders. This position isresponsible for handling communications, maintaining administrative records, andsupporting daily association managementtasks to ensure smooth and efficientcommunity operations.In this role, you will work closely under the Director of Management to ensure timelyresponses, accurate documentation, and consistent support for ongoing associationneeds across multiple communities.

Key Responsibilities

• Respond to emails from board members, homeowners, and residents in a timely and professional manner
• Complete AIS tasks and maintain accurate records within assigned systems
• Communicate and coordinate with board members, owners, and community stakeholders regarding requests, updates, and concerns
• Assist with general HOA administrative duties and document management
• Maintain and update information within CINC and SharePoint systems
• Participate in virtual meetings via Zoom as needed to support board or management discussions
• Track and organize data using Excel for reporting and operational support
• Provide general support to the Director of Management on daily operational needs
• Expected phone time:0–25% of shift handling inbound/outbound communication as needed

Qualifications & Skills
Important Skills:

• Strong attention to detail and accuracy in data entry and documentation
• Excellent written communication skills for professional email correspondence
• Ability to manage multiple tasks and deadlines simultaneously
• Familiarity with administrative and case management systems
• Basic proficiency in Microsoft Office tools (Word, Excel, Outlook)
• Strong organizational and record-keeping skills
• Customer service mindset with professional communication ability

Ideal Personality & Mindset:

• Highly organized and process-oriented
• Calm and professional when handling resident or board inquiries
• Dependable and consistent in follow-through and task completion
• Proactive in identifying and resolving administrative issues
• Comfortable working in structured systems with repetitive but important tasks
• Collaborative and responsive to management direction

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

9:00 AM to 5:00 PM Central Time zone

10:00 PM to 6:00 AM Manila

Minneapolis, MN- based company is currently in need of Assistant Community Manager.

About the Role:
The Assistant Community Manager supports HOA management operations by helping oversee daily association software tasks, documentation, and resident communication. This role plays a key part in ensuring that violations, ACC requests, and community action items are processed accurately and efficiently within established systems.

Working closely under the Director of Community Management, this position helps maintain organized records, supports compliance processes, and ensures that homeowners, board members, and stakeholders receive timely and professional communication. This role is highly detail-oriented and focused on maintaining strong operational structure across multiple HOA communities.

Key Responsibilities

• Manage and process HOA software tasks including violations, ACC (Architectural Control Committee) requests, and community action items
• Maintain accurate documentation and organize records for HOA communities
• Ensure proper record retention and filing of association documents
• Respond to customer service inquiries from HOA clients via email and software platforms
• Support communication with homeowners, board members, and community stakeholders
• Track and update case statuses within CINC and other management systems
• Assist in maintaining organized workflows for ongoing community management tasks
• Coordinate with the Director of Community Management on assigned priorities and escalations
• Expected phone time: 0–25% of shift handling inbound/outbound communication as needed through software and email channels

Qualifications & Skills
Important Skills:

• Strong attention to detail and accuracy in data entry and documentation
• Excellent written communication skills for professional email correspondence
• Ability to manage multiple tasks and deadlines simultaneously
• Familiarity with administrative and case management systems
• Basic proficiency in Microsoft Office tools (Word, Excel, Outlook)
• Strong organizational and record-keeping skills
• Customer service mindset with professional communication ability

Ideal Personality & Mindset:

• Highly organized and process-oriented
• Calm and professional when handling resident or board inquiries
• Dependable and consistent in follow-through and task completion
• Proactive in identifying and resolving administrative issues
• Comfortable working in structured systems with repetitive but important tasks
• Collaborative and responsive to management direction

Tools & Technologies

• CINC (client management browser-based software)
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft SharePoint
• Zoom

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

9:00 AM to 5:00 PM Mountain Time zone

11:00 PM to 7:00 AM Manila

About the Role:

The Admin Assistant will support the Property Management team by handling day-to-day administrative tasks, managing high-volume phone communication, and assisting with operational property management activities. This role is essential in ensuring smooth internal workflows, timely communication with stakeholders, and consistent administrative support across the team.

This position reports directly to the President and requires someone who is highly organized, dependable, and able to manage a fast-paced workload with a strong focus on communication and accountability. The ideal candidate will be efficient, proactive, and comfortable supporting both administrative and property management-related tasks as needed.

Key Responsibilities

• Handle a high volume of inbound and outbound phone calls (75–100% of shift)
• Perform general administrative tasks including document preparation, data entry, and file organization
• Support property management operations and workflows as assigned
• Communicate clearly and professionally with internal team members and external contacts
• Manage and organize documents using Microsoft Office tools and digital storage systems
• Assist with tenant or property-related inquiries and follow-ups as needed
• Maintain accurate records and update systems such as Vantaca
• Coordinate tasks and provide general support to ensure team efficiency
• Ensure timely completion of assigned administrative duties with minimal supervision

Qualifications & Skills

Important Skills:

• Strong verbal and written communication skills
• High proficiency in Microsoft Office (Outlook, Word, Excel)
• Experience with Adobe, SharePoint, OneDrive, and Vantaca (or ability to learn quickly)
• Strong organizational and multitasking abilities
• Ability to handle high call volume professionally and efficiently
• Attention to detail and accuracy in administrative work
• Basic understanding of property management processes (preferred)

Ideal Personality & Mindset:

• Efficient and able to manage time effectively
• Highly accountable and reliable in completing tasks
• Strong communicator who is comfortable engaging with others frequently
• Proactive and willing to take initiative when needed
• Detail-oriented with a strong sense of ownership
• Calm and composed in a fast-paced, high-interaction environment

Tools & Technologies

• Microsoft Office (Outlook, Word, Excel)
• Adobe
• SharePoint
• OneDrive
• Vantaca

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 5:00 PM Eastern Timezone

8:30 PM to 5:00 AM Manila