About the Role:

The A/R Billing Representative will support the Accounts Receivable team by managing collections activities, maintaining accurate ledger records, and ensuring clear communication with both internal departments and external clients. This role plays a key part in keeping account balances accurate, resolving outstanding invoices, and supporting overall cash flow efficiency.

This position requires strong attention to detail, professionalism in communication, and the ability to work efficiently within a structured billing and collections environment.

Key Responsibilities

• Manage collections efforts by following up on outstanding invoices and ensuring timely payments
• Communicate professionally with internal teams and external clients regarding billing inquiries and account statuses
• Review and reconcile customer ledger accounts to ensure accuracy and resolve discrepancies
• Maintain accurate records of billing, payments, and account activity within internal systems
• Respond to inbound and outbound calls (50–75% of shift) related to collections and account resolution
• Collaborate with the AR/Billing Manager to escalate unresolved accounts or complex issues
• Support account maintenance tasks including updates, corrections, and documentation
• Ensure compliance with company billing procedures and collection policies

Qualifications & Skills
Important Skills:

• Strong Excel skills, including data entry, sorting, filtering, and basic reporting
• Excellent verbal and written communication skills
• Experience in accounts receivable, billing, or collections environments
• Strong attention to detail and accuracy in financial recordkeeping
• Ability to manage multiple accounts and prioritize follow-ups effectively
• Comfortable working in a high-volume, phone-heavy environment

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Professional and confident communicator
• Proactive in following up on outstanding tasks and accounts
• Reliable and consistent in meeting deadlines
• Calm and solution-focused when handling difficult or escalated conversations
• Team-oriented with a willingness to support shared goals

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:00 AM to 4:00 PM Mountain Timezone

10:00 PM to 6:00 AM Manila

The Staff Accountant will be responsible for supporting core accounting functions with a focus on maintaining accurate financial records and ensuring timely reporting. This role plays an important part in the financial operations of the organization by preparing journal entries, reconciling accounts, and assisting with property financial reporting.

The ideal candidate is detail-oriented, highly organized, and confident in accounting principles. They should be able to communicate clearly in English, collaborate effectively with internal and external stakeholders, and manage both recurring and ad hoc accounting tasks with accuracy and professionalism.

Key Responsibilities

• Prepare and post journal entries in accordance with accounting standards
• Reconcile accounts receivable and accounts payable on a regular basis
• Assist in the preparation and drafting of property financial statements and reports
• Maintain accurate financial records within accounting and property management systems
• Communicate with internal teams and external contacts regarding financial discrepancies and clarifications
• Support month-end and ongoing accounting processes to ensure timely reporting
• Participate in phone-based communication as needed (25–50% of shift may involve phone interactions)
• Ensure data accuracy across accounting platforms and Microsoft Excel files
• Assist with general accounting tasks and reporting requests as assigned

Qualifications & Skills

Important Skills:

• Strong knowledge of accounting principles and journal entry processes
• Experience with reconciliations (AR/AP)
• Proficiency in Microsoft Excel and Microsoft Office Suite
• Familiarity with property accounting or financial reporting
• Experience using Vantaca and AppFolio
• Strong attention to detail and accuracy
• Ability to manage deadlines and prioritize workload effectively

Ideal Personality & Mindset:

• Strong communicator with excellent spoken and written English
• Detail-oriented and highly organized
• Reliable and consistent in producing accurate work
• Proactive problem-solver who takes initiative
• Comfortable working with financial data and sensitive information
• Professional and confident when communicating with others

Skills requirements:

1. Excellent English verbal and written communication
   2. Strategic thinker
   3. Writing and documentation skills
   4. Must be able to prioritize work
   5. Courteous and friendly
   6. Organized and has great attention to detail and quality assurance
   7. Ability to build trust
   8. Ability to work independently and manage multiple priorities
   9. Phone communication skills
   10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
   2. Private and quiet dedicated home office area
   3. Modern computer and operating system
   4. Back-ups in case of power or Telco interruptions
   5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 4:30 PM Eastern Standard Time

8:30 PM to 4:30 AM Manila Time

Compensation

• $5/hour
• All raises and bonuses are at the discretion of the client.

Reporting to the Director of Maintenance, this position requires a detail-oriented and responsive professional who can manage financial workflows independently while maintaining strong communication with internal teams and corporate partners.

Responsibilities will include, but are not limited to:

• Monitor and manage the AP inbox daily
• Process and code invoices accurately and efficiently
• Track payments sent to corporate and ensure proper documentation
• Post invoices to association accounts
• Monitor payment status and follow up on outstanding balances
• Conduct collection reviews for past-due accounts
• Maintain accurate and organized financial records
• Ensure timely completion of all AP/AR tasks
• Communicate proactively regarding discrepancies or payment issues
• Other tasks as required

The phone time for this role is 25- 50%.

Skills requirements:

1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

1. 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)

Work schedule:

Monday to Friday

Work hours:

8:30 AM to 5:00 PM Eastern Timezone

9:30 PM to 6:00 AM Manila