The Marketing Assistant supports the Marketing Director by assisting with content creation, marketing campaigns, and administrative marketing initiatives. This role helps ensure marketing projects are completed on time by coordinating social media content, supporting email campaigns, and preparing marketing collateral for internal and external audiences.

Success in this role requires strong communication skills, creativity, organization, and the ability to manage multiple projects simultaneously. The ideal candidate is responsive, detail-oriented, and committed to delivering high-quality work while collaborating effectively with team members.

Key Responsibilities

• Assist with creating, scheduling, and publishing social media content across multiple platforms
• Support email marketing campaigns by drafting, formatting, scheduling, and reviewing content
• Help coordinate and prepare marketing materials, including flyers, presentations, and one-pagers
• Maintain organized marketing files and digital assets
• Collaborate with the Marketing Director to support ongoing marketing initiatives and campaigns
• Monitor project deadlines and ensure assigned tasks are completed on schedule
• Assist with updating marketing documents and promotional materials as needed
• Respond promptly to internal requests and maintain clear communication with team members
• Support additional marketing and administrative projects as assigned
• Spend approximately 50–75% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong written and verbal communication skills
• Experience with social media content creation and scheduling
• Basic knowledge of email marketing platforms and campaign coordination
• Graphic design experience using Canva
• Strong organizational and project management skills
• Excellent attention to detail
• Ability to manage multiple priorities and deadlines
• Creative thinking with an eye for design and branding
• Proficiency with Microsoft Office or Google Workspace
• Experience with ADP and Paycom is a plus
• Ability to collaborate effectively while working independently

Ideal Personality & Mindset:

• Creative and detail-oriented
• Highly organized with strong follow-through
• Responsive and proactive in communication
• Collaborative and team-oriented
• Adaptable and eager to learn
• Dependable and accountable
• Customer- and service-focused
• Committed to producing polished, high-quality work

Tools & Technologies

• Canva
• ADP
• Paycom

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• Either 8:00 AM – 4:30 PM Eastern Time or 9:00 AM – 5:00 PM Eastern Time
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Executive Sales Assistant provides high-level administrative and sales support to the President by coordinating projects, maintaining sales operations, and assisting with financial administrative tasks. This role serves as a key partner in ensuring projects stay on track, customer relationships are well managed, and administrative processes are completed accurately and efficiently.

Success in this role requires exceptional organization, outstanding communication skills, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, detail-oriented, and takes ownership of tasks from start to finish while maintaining professionalism and confidentiality.

Key Responsibilities

• Coordinate projects by setting up new initiatives, scheduling meetings, maintaining action-item lists, and tracking project progress
• Organize files, collect updates from stakeholders, and prepare project status reports
• Research prospective clients and support business development efforts
• Maintain accurate and up-to-date CRM records
• Prepare meeting briefs and coordinate follow-up activities after sales meetings
• Assist with proposals, presentations, and other sales support materials
• Prepare approved invoices and support accounts receivable activities
• Monitor outstanding balances and send payment reminders as directed
• Organize bookkeeping documentation and support routine financial administrative processes
• Manage executive calendars, priorities, and administrative requests as assigned
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Exceptional organizational and project coordination skills
• Strong executive administrative support experience
• Excellent written and verbal communication skills
• Ability to manage multiple priorities while meeting deadlines
• Outstanding follow-through with the ability to independently close the loop on tasks
• Strong customer service and relationship management skills
• Experience maintaining CRM systems, preferably HubSpot
• Proficiency with Microsoft 365, including Outlook, Teams, Excel, Word, PowerPoint, SharePoint, and OneDrive
• Experience using project management software
• Experience with QuickBooks Online
• Ability to research prospects and prepare professional sales materials
• Comfortable using AI tools such as ChatGPT to assist with research and first drafts
• Canva experience is a plus
• High attention to detail, accuracy, and confidentiality

Ideal Personality & Mindset:

• Highly organized and dependable
• Proactive with excellent initiative
• Strong sense of ownership and accountability
• Detail-oriented with exceptional follow-through
• Professional and discreet when handling confidential information
• Collaborative and service-oriented
• Adaptable and resourceful in a fast-paced environment
• Continuous learner who embraces technology and process improvements

Tools & Technologies

• Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint, SharePoint, OneDrive)
• Project management software
• CRM (HubSpot preferred)
• LinkedIn
• QuickBooks Online
• Canva
• ChatGPT and other AI productivity tools

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:00 AM – 5:00 PM EST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Admin Assistant supports the Client Service team by serving as a primary point of contact for homeowners and clients, ensuring inquiries are handled professionally and efficiently. This role is responsible for answering inbound calls, assisting with owner portal inquiries, routing requests to the appropriate departments, and providing administrative support to Corporate Administrators.

Success in this role requires excellent communication skills, strong customer service abilities, and the capacity to multitask in a fast-paced environment. The ideal candidate is dependable, learns quickly, and is committed to providing outstanding support while maintaining a high level of professionalism.

Key Responsibilities

• Answer inbound customer calls and provide prompt, professional assistance
• Route calls and inquiries to the appropriate department when necessary
• Assist homeowners with owner portal questions and account-related inquiries
• Respond to Action Items and ensure requests are addressed or assigned appropriately
• Support Corporate Administrators with daily administrative tasks
• Maintain accurate records of customer interactions and completed requests
• Monitor and follow up on outstanding inquiries to ensure timely resolution
• Communicate professionally with homeowners, clients, and internal team members
• Assist with general administrative duties as assigned
• Spend approximately 75–100% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Excellent verbal and written communication skills
• Clear, professional, and well-spoken English
• Strong customer service and interpersonal skills
• Ability to manage a high volume of inbound calls
• Strong multitasking and time management abilities
• Excellent organizational skills and attention to detail
• Fast learner with the ability to adapt to new systems and processes
• Reliable attendance and strong dependability
• Proficiency with Microsoft 365 applications
• Ability to work independently and collaboratively within a team

Ideal Personality & Mindset:

• Friendly, patient, and service-oriented
• Professional and dependable
• Positive attitude with a willingness to learn
• Calm and composed under pressure
• Organized with strong attention to detail
• Proactive and responsive
• Collaborative and supportive of team goals
• Committed to providing exceptional customer experiences

Tools & Technologies

• Microsoft 365
• Microsoft Outlook
• Microsoft Teams
• SharePoint

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:00 PM EST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Assistant Controller supports the Accounting department by ensuring the accuracy of financial records, reviewing bookkeeping work, and preparing financial statements across multiple QuickBooks entities. This role partners closely with the CEO to provide meaningful financial insights, develop forecasts, and support strategic decision-making through accurate reporting and analysis.

Success in this role requires advanced accounting knowledge, strong analytical skills, and exceptional attention to detail. The ideal candidate is comfortable navigating complex financial information, embraces continuous learning, and takes initiative while exercising sound judgment on when to escalate matters rather than make independent decisions.

Key Responsibilities

• Review and validate bookkeeper work products for accuracy and completeness
• Prepare periodic financial statements across multiple QuickBooks Desktop and QuickBooks Online entities
• Translate financial data into meaningful KPIs, dashboards, and management reports
• Develop financial forecasts and assist with budgeting and financial planning activities
• Prepare year-end workpapers and support external accounting and tax processes
• Analyze financial performance and identify trends, variances, and opportunities for improvement
• Ensure financial records are maintained accurately and in accordance with accounting best practices
• Collaborate with leadership to provide actionable financial insights and reporting
• Utilize technology and AI tools to improve efficiency and reporting processes
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Advanced accounting and financial reporting experience
• Strong knowledge of GAAP and accounting principles
• Experience reviewing bookkeeping work and maintaining financial accuracy
• Advanced proficiency in QuickBooks Desktop and QuickBooks Online
• Advanced Microsoft Excel skills, including financial modeling and data analysis
• Experience preparing financial statements, forecasts, and year-end workpapers
• Ability to translate financial data into KPIs and executive dashboards
• Strong analytical and critical-thinking skills
• Comfortable adopting new technologies and AI tools
• Excellent organizational skills with exceptional attention to detail
• Ability to manage multiple priorities while meeting deadlines
• Strong written and verbal communication skills

Ideal Personality & Mindset:

• Takes initiative within clearly defined responsibilities and knows when to escalate issues appropriately
• Embraces continual learning and professional development
• Enjoys solving complex financial and operational challenges
• Analytical, curious, and detail-oriented
• Dependable with a high level of integrity and accountability
• Organized and proactive with strong follow-through
• Collaborative and responsive when partnering with leadership
• Committed to continuous process improvement and operational excellence

Tools & Technologies

• QuickBooks Desktop
• QuickBooks Online
• Microsoft Excel
• AI-powered productivity and financial analysis tools

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:00 AM – 5:00 PM PDT
• Remote work environment

Compensation

• Starting at $5/hour depending on experience.
• All raises and bonuses are at the discretion of the client.

The Pricing Analyst supports the Financial Planning & Analysis (FP&A) team by developing accurate pricing models, reviewing pricing requests, and maintaining a comprehensive pricing database for individual communities. This role partners closely with the Sales team to ensure pricing is accurate, competitive, and aligned with contractual agreements and business objectives.

Success in this role requires strong analytical skills, advanced Excel proficiency, and exceptional attention to detail. The ideal candidate enjoys working with financial data, identifying trends and anomalies, and building pricing models that support strategic business decisions.

Key Responsibilities

• Review pricing requests submitted through HubSpot and ensure timely processing
• Audit pricing templates for completeness, consistency, and accuracy
• Collaborate with the Sales team to develop custom pricing models for prospective clients
• Build and maintain a pricing database for individual communities by reviewing contracts and pricing terms
• Analyze pricing data to identify trends, inconsistencies, and opportunities for improvement
• Interpret contract language to ensure pricing aligns with agreed-upon terms
• Maintain accurate pricing records and supporting documentation
• Support the FP&A team with pricing analysis, reporting, and financial insights
• Investigate pricing discrepancies and identify data anomalies for resolution
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Advanced proficiency in Microsoft Excel
• Strong understanding of income statements and financial analysis
• Experience with pricing analysis, financial modeling, or FP&A functions
• Ability to recognize data patterns and distinguish between expected and abnormal results
• Strong analytical, quantitative, and critical-thinking skills
• Excellent attention to detail and accuracy
• Experience reviewing and interpreting contracts
• Ability to organize and analyze large datasets
• Experience using HubSpot; Power BI experience is a plus
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines

Ideal Personality & Mindset:

• Analytical and detail-oriented
• Curious and investigative when evaluating financial data
• Highly organized and methodical
• Dependable and accountable
• Proactive with strong problem-solving skills
• Collaborative and effective in cross-functional environments
• Adaptable and eager to improve processes
• Committed to delivering accurate, high-quality financial analysis

Tools & Technologies

• Microsoft Excel
• HubSpot
• Power BI (preferred)

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:00 PM GMT-7 (Mountain Time)
• Remote work environment

Compensation

• Starting at $5/hour depending on experience.
• All raises and bonuses are at the discretion of the client.

The Admin provides essential administrative and document management support to ensure efficient business operations. This role is responsible for handling data entry, document review and organization, report preparation, and administrative support tasks that enable consultants and internal teams to operate effectively.

This position requires strong attention to detail, excellent organizational skills, and the ability to manage a high volume of documentation while maintaining accuracy. The ideal candidate is dependable, proactive, and comfortable working independently in a structured environment with minimal phone responsibilities.

Key Responsibilities

• Perform accurate data entry and document uploads into company systems
• Review documents for completeness, accuracy, and proper formatting
• Prepare work materials for consultants, including email drafts and report generation
• Run and distribute reports as requested by internal stakeholders
• Rename, organize, and maintain electronic files according to established standards
• Export verbiage and documentation for use in reports, forms, and client deliverables
• Complete and maintain online forms and supporting documentation
• Ensure documents are properly stored and easily accessible within company systems
• Support administrative projects and operational initiatives as assigned
• Spend approximately 0–25% of the shift handling phone communication

Qualifications & Skills

Important Skills:

• Strong data entry accuracy and attention to detail
• Excellent organizational and document management skills
• Ability to manage large volumes of information and documentation
• Strong written communication skills
• Experience preparing reports and administrative materials
• Ability to follow processes and maintain consistency
• Time management and prioritization skills
• Proficiency with common business software and web-based platforms
• Ability to work independently and meet deadlines
• Strong problem-solving and critical-thinking abilities

Ideal Personality & Mindset:

• Detail-oriented and accuracy-driven
• Organized and methodical
• Dependable and accountable
• Proactive and self-motivated
• Adaptable and willing to learn new processes
• Professional communicator
• Efficient and deadline-focused
• Team-oriented with a service-minded approach

Tools & Technologies

• Document management systems
• Online forms and web-based platforms
• Reporting tools and databases
• Standard business software applications

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:30 PM CST
• Candidates must be available to work within U.S. Eastern or Central time zones
• Administrative environment focused on document processing, organization, and operational support

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Admin supports the Architectural Review Committee (ARC) team by managing architectural submission documentation, coordinating correspondence, and assisting with administrative processes. This role ensures plans, submission packets, and related communications are complete, organized, and accurately maintained while providing support to ARC Leaders and internal teams.

Success in this role requires strong attention to detail, organization, and the ability to manage documentation accurately and efficiently. The ideal candidate is dependable, detail-oriented, and comfortable communicating professionally with homeowners, builders, and internal stakeholders.

Key Responsibilities

• Review architectural plans and submission packets received through email or portals to ensure required documentation is complete
• Compare submissions against established checklists or guidelines and identify missing information
• Communicate with homeowners and builders regarding incomplete submissions and required next steps
• Prepare and send correspondence related to architectural submissions, inspections, and committee requests
• Assist ARC Leaders with organizing meeting agendas and supporting documentation
• Collect and organize email correspondence, submission updates, and project details for ARC review
• Support tracking of architectural submissions and status updates
• Assist with gathering information needed to prepare billing invoices
• Maintain accurate records and documentation related to architectural review activities
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong attention to detail and accuracy
• Excellent written communication skills
• Strong organizational and document management abilities
• Ability to review information against established guidelines and identify missing details
• Ability to manage multiple submissions and deadlines
• Professional communication skills when interacting with homeowners and builders
• Strong administrative and follow-up skills
• Ability to maintain accurate records and documentation
• Proficiency with email and online document management systems
• Ability to work independently while supporting team objectives

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Dependable and consistent
• Proactive with strong follow-through
• Professional and service-minded
• Comfortable working with structured processes and guidelines
• Collaborative and supportive team member
• Adaptable and able to manage changing priorities
• Committed to accuracy and quality work

Tools & Technologies

• Email and document management platforms
• Online submission portals
• Microsoft Office Suite (if applicable)

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:00 PM EST
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Assistant Admin supports daily operations by managing owner support requests, assisting with administrative tasks, and helping ensure efficient workflow across the team. The primary focus of this role is triaging Branch Access tickets by responding to owners, identifying the appropriate resolution path, escalating items requiring Community Association Manager (CAM) or Board review, and ensuring completed requests are properly closed.

Success in this role requires strong organization, attention to detail, and the ability to efficiently manage a high volume of owner inquiries. The ideal candidate understands the community management industry, communicates professionally, and can balance responsiveness with accuracy while supporting both owners and internal teams.

Key Responsibilities

• Monitor and manage Branch Access tickets generated through owner phone calls and email inquiries
• Respond to owner requests promptly and professionally through email and phone communication
• Review incoming tickets to determine appropriate next steps and resolution requirements
• Escalate requests requiring CAM or Board review to the appropriate team members
• Track ticket progress and ensure completed requests are properly closed
• Maintain accurate records and documentation related to owner inquiries and resolutions
• Assist licensed Condominium Managers with administrative tasks as time permits
• Complete administrative duties including data entry, letter creation using templates, electronic filing, and document management
• Upload, save, rename, and organize files across multiple software platforms
• Provide professional support while maintaining excellent service standards for owners
• Spend approximately 0–25% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Strong customer service and communication skills
• Ability to efficiently manage and prioritize a high volume of requests
• Understanding of community management or condominium management processes is preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to follow established processes and workflows
• Strong written communication skills
• Ability to identify when issues require escalation
• Comfortable working with multiple software platforms
• Proficiency with administrative tasks including data entry and document management
• Ability to maintain accurate records and follow through on outstanding items

Ideal Personality & Mindset:

• Service-minded and professional
• Organized and detail-oriented
• Efficient and proactive when handling tasks
• Calm and solution-focused when assisting owners
• Dependable with strong accountability
• Adaptable and comfortable managing changing priorities
• Collaborative and supportive team member
• Committed to providing accurate and timely support

Tools & Technologies

• Multiple software platforms for ticket management and administrative support
• Email and communication platforms
• Document management systems

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:30 AM – 5:00 PM Mountain Time
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Assistant Community Manager supports the Community Management team by assisting with daily operations, homeowner communications, architectural review applications, and covenant violation processes. This role works closely with the Community Manager to ensure communities are managed efficiently while providing exceptional service to homeowners and board members.

Success in this role requires outstanding communication skills, strong organizational abilities, and a customer-first mindset. The ideal candidate is friendly, professional, detail-oriented, and capable of balancing multiple priorities while delivering responsive, high-quality support.

Key Responsibilities

• Support the Community Manager with the day-to-day management of assigned communities
• Respond promptly and professionally to homeowner inquiries via phone and email
• Process and track architectural review (ARC) applications
• Assist with monitoring and processing covenant violations in accordance with community guidelines
• Provide exceptional customer service to homeowners, board members, and vendors
• Maintain accurate records and documentation within community management systems
• Coordinate with internal departments to resolve homeowner requests and community issues
• Assist with administrative tasks, correspondence, and community-related projects
• Follow up on outstanding requests to ensure timely resolution
• Spend approximately 50–75% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Excellent written and verbal communication skills
• Strong customer service and relationship-building abilities
• Friendly, professional, and courteous phone presence
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy
• Experience with architectural review (ARC) applications or HOA/community management is preferred
• Ability to interpret and follow community governing documents
• Proficiency with Microsoft Office Suite
• Experience using CINC or similar community management software is preferred

Ideal Personality & Mindset:

• Friendly, approachable, and service-oriented
• Professional and dependable
• Excellent communicator with strong interpersonal skills
• Detail-oriented and highly organized
• Patient and solution-focused when assisting homeowners
• Collaborative and supportive team player
• Proactive with strong follow-through
• Adaptable and able to manage changing priorities

Tools & Technologies

• CINC
• Microsoft Office Suite

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 8:00 AM – 5:00 PM PST (Los Angeles Time)
• Remote work environment

Compensation

• $5/hour.
• All raises and bonuses are at the discretion of the client.

The Accounting Coordinator supports the Accounting team by managing accounts payable and accounts receivable processes while providing exceptional assistance to vendors and homeowners regarding their accounts. This role plays a key part in maintaining accurate financial records, resolving account inquiries, and ensuring day-to-day accounting operations run efficiently.

Success in this role requires accounting knowledge, excellent customer service skills, and the ability to manage multiple priorities with accuracy and professionalism. The ideal candidate is detail-oriented, organized, and enjoys working collaboratively while providing outstanding support to both internal teams and external stakeholders.

Key Responsibilities

• Process accounts payable and ensure timely and accurate payment of invoices
• Manage accounts receivable activities, including tracking outstanding balances and processing payments
• Respond to vendor inquiries regarding invoices, payments, and account status
• Assist homeowners with account questions, payment inquiries, and billing concerns
• Maintain accurate financial records and supporting documentation
• Reconcile account discrepancies and research issues as needed
• Communicate professionally with vendors, homeowners, and internal team members
• Utilize accounting systems to update account information and process transactions
• Support the Accounting Director with additional accounting and administrative tasks as assigned
• Spend approximately 25–50% of each shift handling phone-based communication

Qualifications & Skills

Important Skills:

• Accounting or bookkeeping experience
• Knowledge of accounts payable and accounts receivable processes
• Strong customer service and communication skills
• Excellent attention to detail and accuracy
• Strong organizational and time management skills
• Ability to prioritize multiple tasks and meet deadlines
• Experience resolving account discrepancies and financial inquiries
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience using CINC and RingCentral is preferred
• Ability to maintain confidentiality when handling financial information

Ideal Personality & Mindset:

• Detail-oriented and highly organized
• Professional and dependable
• Customer-focused with excellent interpersonal skills
• Patient and solution-oriented when assisting vendors and homeowners
• Collaborative and supportive team player
• Proactive with strong follow-through
• Adaptable and able to manage changing priorities
• Committed to accuracy and delivering high-quality work

Tools & Technologies

• CINC
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• RingCentral

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Phone communication skills
• Other skills as required

Software requirement:

• Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

Work Schedule & Environment

• Monday through Friday
• 9:00 AM – 5:30 PM EST
• Remote work environment

Compensation

• Starting at $5/hour depending on experience.
• All raises and bonuses are at the discretion of the client.